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“Victor and Jaia were so kind and helpful as always! All the staff at this store is wonderful. Thank you for helping me and making my day every time I visit with a problem.”
“I was there yesterday while a man yelled at two women calling them incompetent which was very rude. they handled it very calmly and offered him support even though he was screaming , these are the sweetest people i have encountered. every time i come in here they have the best music and the best energy . I've been with you guys for 12 years and wouldn’t want to be anywhere else GO DARNIOR PLAZA”
“I stopped by the Norwalk optimum store and what a breath of fresh air. Ken and the team were awesome - they helped me as I had a remote issue - swapped it for a new one no questions asked. So much easier and friendlier than customer service. They made my day - thanks for being so friendly and efficient!”
“I've personally been through numerous such service installations over the past decades and I must say that this was the absolute BEST one I've ever experienced. The technician was cordial, professional, did everything to my satisfaction and left as though no one had ever been here except my new fiber internet was chugging away. I know I've read bad things about Frontier installation but this was the exact opposite. Kudos to the tech who did this.”
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“We have a business account with 3 phones and an iPad and we can’t afford any downtime and Troy made it quick and seamless and we never skipped a beat, he was true professional”