Cell Phone Stores in Norwalk, CT

14 locations found near Norwalk

“I stopped by to play around with a Samsung because I was considering getting one (primarily iphone user) and I met who I believe is the manager named Michael. He was the only one there with multiple people waiting and he still welcomed me in & made me feel like I wasn't even shopping but as a guest. I appreciate his energy & candor. He did answer all my questions and showed me the features I wasn't able to do on my iPhone and gave me an amazing offer where adding a line as a business phone would've gave me the phone significantly off without increasing my bill drastically. He clearly explained multiple options and after seeing why he suggested altering the plan in the direction, how it was beneficial long-term. Excellent communication skills & transparency. My only regret is waiting so long to write this review - I did promise him I would write one! Truly a 5 star service and it was a pleasure working with him, I will definitely be coming back here making this my preferred location even though I'm over an hour out over multiple verizons nearby. Though this is an indirect location, I believe experience differs by who you work with whether corporate or not and I have to say when coming to this location ask for Michael. This was the best experience I've had in-store and I've had verizon for over 15 years.”

4.8 Superb168 Reviews

“Elizabeth is amazing! Where’s the 10-star button?! She’s sharp, very knowledgeable, kind, personable and a great listener. I went into store with a complex issue & needing a new phone and to change my service plan… she sold me exactly what I needed! She took the time to explain everything to me, answer all of my questions and made the whole experience so positive! No surprise fees. She truly went the extra mile in every aspect. Extraordinary customer service. I am a customer for life. Thank you Elizabeth & Verizon! She should be running the place.”

4.8 Superb198 Reviews

“We were very pleased with this location on 310 Connecticut Ave. Kareen the consultant solved a problem with my i-phone 15 that no other technician could. Highly recommend!!”

4.5 Superb139 Reviews

“Whatever you need for the phone, it's there. Charger, protectors, pay or open a line.
In addition, you are served by a super cute girl (Isaura) who even looks like something from television.”

5 Superb16 Reviews

“If you are in the Norwalk area and need wireless assistance; please stop in and see Raj & Preeti & staff. Lots of wireless experience / knowledge & world class customer service. You won’t be disappointed.”

4.8 Superb17 Reviews

“From the moment we walked in the door, Liz and Wendy were incredibly helpful. They were eager to get us the best possible price and we ended up saving a huge amount on our monthly bill. Thanks so much!”

4.2 Good218 Reviews

“Walked in with a problem with ads popping up everywhere. Thought phone was hacked. CJ took my phone and closed all the permissions that somehow clicked on. Thank you CJ. The store is always willing to help tjise of us not so tech savvy. Much appreciated.”

4.3 Superb22 Reviews

“We have a business account with 3 phones and an iPad and we can’t afford any downtime and Troy made it quick and seamless and we never skipped a beat, he was true professional”

4.1 Good127 Reviews

“Victor and Jaia were so kind and helpful as always! All the staff at this store is wonderful. Thank you for helping me and making my day every time I visit with a problem.”

3.9 Good109 Reviews

“Anderson provided excellent customer service. Went there after the online attempts and phone calls didn’t work. He was very helpful and I was able to get everything taken care of in my visit.”

3.9 Good135 Reviews

“My experience was first rate all the way 5 stars, met a delightful woman named Susana she was very professional-polite-courteous . Everything went smooth from start to finish 1-2-3; she's a keeper.”

3.4 Good40 Reviews

“I was there yesterday while a man yelled at two women calling them incompetent which was very rude. they handled it very calmly and offered him support even though he was screaming , these are the sweetest people i have encountered. every time i come in here they have the best music and the best energy . I've been with you guys for 12 years and wouldn’t want to be anywhere else GO DARNIOR PLAZA”

3.5 Good150 Reviews

“Brought my wife here to get one of those new fangled iPhones. There has been so many I don't know what version it was. Regardless, the employees helped her get the phone she needed. Seemed pretty seamless and easy. Was a pretty painless experience. I am not an iPhone person but was impressed with how easy upgrading my wife's phone was. The employee who helped us even put on the screen protector and case for her. Good stuff. Five out of five stars.”

3.2 Average207 Reviews

“Great location, amazing customer service, support and the manager there is amazing. Kept aside the PS5 game ? i was looking for that was difficult to find before I arrived to the store for purchase. Thank you!”

2.7 Average94 Reviews