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“Luis was awesome. He was very understanding, patient, and willing to work with me to find a solution that met us halfway. He provided excellent customer service, did a great job, and was incredibly kind throughout the entire process. I truly appreciate all of his help!”
7:30AM - 5:30PM
8 Fitch Street, Norwalk
Tire Dealers
“I cannot recommend these guys ENOUGH. My car needed an emergent repair (even a temporary one just to be able to drive it) and even though these guys were booked solid, they allowed me to bring it in to take a quick look - they ended up keeping my car and able to fix it by the next day saving me a ton of money on a car rental, and didn't charge me an arm and a leg. I cannot say enough nice things about these guys. Thanks again!!”
“I had a great experience speaking with Nick. Even though they were booked out for a while due to how busy they are, Nick took the time to listen to the issues I was having with my Volkswagen and was incredibly kind, patient, and informative throughout the entire conversation. What really stood out was that instead of simply turning me away, Nick genuinely wanted to help. He referred me to another shop that could assist me sooner, and I received the same level of respect and professionalism there that Nick showed me on the phone. It's refreshing to encounter someone who puts the customer's needs first, even when it doesn't directly benefit their business. That level of honesty and customer care says a lot about the values of this shop. Thank you, Nick, for your guidance and assistance. I will absolutely keep European Auto Center Repair in mind for any future automotive needs and would not hesitate to recommend them to others.”
“Nick was able to help me with a Cooper Tire warranty issue on tires I bought elsewhere and get me set up with new tires quick and affordable. These guys are great!”
“I went there today as I scared there was something wrong with my car, there was a light on my dashboard that was concerning and I was met by THE nicest man named Mohammed who immediately saw I was distressed, I was not having a good day, lost my debit card and was on my way to bank! He went out to my car and looked at it and thankfully everything was fine! He also put air in my tires! He was just so kind, reassuring and compassionate, I cannot thank him enough and from this point on, if my car needs any service; this is where I am going! Best customer service around! So Thank you Mohammed for helping this senior citizen! You’re a Gem!,”
“I went to Shufelt’s for my brakes and tires. It was a great experience. They were incredibly helpful, quick to fix my car and explained everything that was going on. I’d recommend them to everyone.”
“Honestly very happy with my experience here. I was expecting to pay much more, nearly double than what I actually paid. He didn’t even bill me for a full hour of work, when I’m sure many other shops would’ve drilled into my pockets for the same service or would’ve billed a full hour if able.Reading through the reviews on this thread, it seems as if many of the one-star reviews involve being towed. Of course if your cars towed you’re going to have a horrible experience. Shame to see this shop owner becoming the punching bag.All in all, my opinion is that he’s a skillful mechanic and trustworthy guy. Will go back again in the unfortunate event of car trouble.”
7:30AM - 5:30PM
219 Main Street, Norwalk
Tire Dealers
“Spoke to Rob on the phone, immediately felt comfortable given how friendly and helpful he was.
Came in the morning, quick and easy was out 30 mins later with my wheels aligned and a full explanation of work done.”
“Literally the best tire place you should go to. If you have a nail in a tire? Go here, no questions asked. They get you in and out in no time! They give you the best scenario option if a plug isn't the right thing to do. I've been coming here my whole life and I always recommend others to come here too. I was just in the other week. They took care of my Civic Type R! I forgot my lug nut adapter and came back the next day and they took care of me very quick! I was out in 15 minutes! Talk about service!”
7AM - 5:30PM
470 Westport Avenue, Norwalk
Tire Dealers
“I brought my toddler to get my emissions done. While waiting, the staff were absolutely great to her! They had a toy box set out in the waiting area, chatted with her, and let her watch the mechanics through the door. When we got called, there was a an issue getting my PHEV to run the ICE. They handled the issue with care and consideration without holding up other customers. The staff is extremely friendly with customers and amongst themselves from I experienced.”
“Excellent work and professionalism! these guys help me out of a bad situation twice and got my car back running like a Champ!… I Travel one hour and a half the best service I’ve ever experienced, I 100%recommend this Place To anyone that needs Help with your automobile needs, Thanks guys”
“Tony calls you up and describes exactly what the problem is in detail. Always feel very confident in the work and the price I pay for the great service. Would highly recommend.”
“Angelo wasn't able to fix my problem, and that is OK. He is one of the most honest people I have ever met in my life.
He did troubleshoot my car, tried sensors, drove it, and did many more things... afterward, he refunded 100% of my money with a simple smile and recommended someone else.
Amazing and Impressive. Congratulations, Angelo.
Ps: His Dog, LEO is the cutest thing alive.”
“Kevin and Justin have been taking care of us and our family’s vehicles for the last 25 years!
Honest! Excellent service! Guaranteed work !
Highly recommend them !
Axel Trepovich”
“I highly recommend Smitty’s Service! They consistently do an excellent job every time I bring my car in. I’ve had my oil changes done here, and the service is always timely, efficient, and professional. The staff is knowledgeable, and makes the entire process stress free. It’s clear they take pride in their work and care about their customers. If you’re looking for a trustworthy mechanic, Smitty’s Service is the place to go!”
“Mateo replaced all four brakes on my car and the difference is night and day. The car feels smooth, responsive, and safe again. He was professional, honest, and clearly knows what he’s doing. Got it done the same day at a fair price, and everything was done right the first time. He took care of my car like it was his own. If you need brake work, don’t overthink and ask for Mateo. Highly recommend.”
“Personable, familial, professional, comprehensive tire service. Young man at front desk jack of all trades top tier customer service and aligned my tires and placed my two front tires in a timely fashion. Highly recommended location !”
“Let me just say Dave and Eric are the best. Even when they were short handed, they remained professional and took care of my needs. Will definitely be back again!”
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“Leighton was fantastic! He helped me price out my tire replacement over the phone and easily scheduled a same-day appointment for me. He was incredibly kind and considerate throughout the entire process. Working in direct sales is tough, but he still manages to keep a smile on his face and deliver top-notch customer service. Highly recommend this location!”