Quest Diagnostics
Medical LabsHours:
111 Salem Turnpike, Norwich CT 06360 Hours
About Quest Diagnostics
Quest Diagnostics offers a range of laboratory services, including COVID-19 antibody testing by appointment and routine blood and urine testing. Their operating hours are Monday to Friday from 6:00 am to 5:00 pm at the Backus Hospital Outpatient Center. Patients can visit the website, QuestDiagnostics.com, for tips on preparing for tests and to schedule appointments. Many reviews highlight the friendly and professional staff, particularly noting the skillful phlebotomists who make blood draws nearly painless. Customers appreciate the kind and patient approach of the staff, which helps ease anxiety during procedures. One reviewer specifically mentioned a phlebotomist named Tracy, praising her for her excellent service and minimal discomfort. However, there are concerns about the staff at one location, where a late arrival resulted in a negative experience due to locked doors and lack of assistance. Overall, Quest Diagnostics is praised for its knowledgeable and compassionate staff, making routine testing a more comfortable experience for patients.
Most Recent Reviews
July 2026
Amanda was my tech and you have an amazing asset with her as part of your team, I love that she was very accommodating and awesome at her job! Thank you Amanda!
July 2026
The girl was extremely professional, helpful and i'm very glad she works there.Thank you.
March 2026
I was welcome with respect and honesty. I love going to Quest diagnostics. I appreciate the gentleness. The staff are great people.
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