Advance Auto Parts is highly regarded for its exceptional customer service and knowledgeable staff. Many reviews highlight the friendly atmosphere, where employees go above and beyond to assist customers, as illustrated by a recent experience where a customer received prompt help with a flat tire. The store is conveniently located in Old Saybrook and is well-organized, making it easy to find parts. However, some customers have reported mixed experiences, with one mentioning a lack of attention from staff during their visit. Overall, Advance Auto Parts stands out for its dedication to customer satisfaction, making it a popular choice for those in need of auto parts and services.
Opened in Blizzard..Needed wiper and got one! Lady employee on was aewsome
February 2026
After 24 inches of snow and every single place being closed, I rolled up on advanced auto parts in old Saybrook and lo and behold. The girl was there not only did she have the part I needed, but she went outside and help me put it on that service, thank you so much Job well done💯
February 2026
They were always my goto auto part store when I lived in Old Saybrook, and I have never had a problem there and it was a pretty quick transactions.
