O'Reilly Auto Parts store #5295 in Old Saybrook, Connecticut is a go-to place for car parts and needs. The store offers free services like battery testing, wiper blade and bulb installation, and Check Engine light testing. They have a good selection of parts, tools, and accessories, which is much better than other stores. Customers report an excellent experience and call it the best auto parts store experience they have had. The staff and manager are described as absolutely helpful, lovely, and amazing. They provide great phone help and counter help, answering all questions and offering additional advice. While some feel the prices are a bit more, they appreciate the car battery warranty. The manager is always on the floor helping customers and greets everyone with a smile, making customers willing to return and travel to visit this store.
My teenage daughter came into the store around 5:30pm tonight. She had a light on her dash that she was worried about and was nervous driving home. The gentleman at the store helped her greatly and put her at ease. He replaced a sensor and she got home safe. She said he was very nice bi really appreciated that. Great service.
July 2026
The staff here are always willing to go the extra mile and assist all customers. I was there getting a new axel seal and while I was getting awesome help and older women came in and the time and care that the staff offered her was fantastic; they even helped her with her battery. Great Job. Makes a customer for life!
February 2026
Trevor told me about a sale on wipers blades and then helped me put them on in the rain when he saw me struggling. Thank you Trevor youre doin a great job!
