Saybrook Buick GMC, Inc. is a highly recommended dealership that provides exceptional customer service and a seamless buying experience. Customers have consistently praised the friendly and helpful staff, including sales consultants Ryan, Geoff, and Michael, as well as the service department led by Scott. The dealership is known for its no-pressure approach, with customers reporting a pleasant and stress-free experience when purchasing new vehicles, such as the 2022 GMC Acadia. The team works diligently to ensure customers find the right vehicle within their budget and address any issues that may arise, as demonstrated by the prompt resolution of a minor scratch on a customer's vehicle. Customers who have utilized the service department have also expressed their satisfaction, describing the process as fast, easy, and comfortable, with a clean and welcoming waiting area. Many have stated that Saybrook Buick GMC, Inc. is the only dealership they will trust with their vehicle's maintenance and repairs. Overall, the reviews highlight Saybrook Buick GMC, Inc. as a reliable and customer-focused dealership, where customers can expect a smooth and pleasant experience, whether they are purchasing a new vehicle or seeking service for their existing one.
I have bought many of new vehicles and this is the first time at Vachon GMC. They were so nice to deal with no pressure at all. Everyone there is so happy which says a lot about the place of business on how they are treated by their boss. I highly recommend them. You will not be sorry.
March 2022
I have only experienced the service department, but Scott and his crew are such a delight.They made the servicing of my GMC a very fast and easy experience. The waiting area is comfortable and very clean.This is the only dealership I will take my car to.
March 2022
Easy buying process. I traded in my vehicle for another used vehicle. A couple minor cosmetic issues were quickly taken care of to my satisfaction. Quick in and out for signing and I was on my way. The staff was very personable and easy to work with. I would absolutely go back.
