Valenti Volkswagen of Old Saybrook is praised for its welcoming and pressure-free car buying experience. Customers appreciate the knowledgeable and friendly sales team, highlighting individuals like Matt, Laurie, Jill, and Jason for their dedication and support. The staff is noted for being responsive to customer needs and making the process smooth and enjoyable. Many reviews mention the absence of high-pressure tactics common at other dealerships, making it a comfortable environment for potential buyers. Overall, Valenti Volkswagen is recommended for its excellent customer service and commitment to finding the right vehicle for each customer.
Had Matt as our salesman. He was great with out all that pressure some places put on you. He knew his stuff and made a stressful shopping experience a breeze. Definitely ask for Matt.
November 2025
The team here at VALENTI was great! Laurie was great from start to finish. She made me comfortable and was prepared for my arrival to view and ultimately purchase my vehicle. Jill was also super helpful and worked hard to help close the deal. I would recommend this team to anyone.
November 2025
Very happy with the support of the sales team. In Particular the Sales Mgr who made me feel valued as a potential customer during the process
