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9AM - 5PM
245 Main St, Portland
Banks
8:30AM - 4:30PM
1 Liberty Square Third Floor, New Britain
Banks
“I paid off my mortgage today! The entire team was amazing. I was walked through the process step by step and received emails with all the information I needed in a timely manner! I will definitely use them again if I decide to purchase additional property. All 15 years were excellent from start to finish!”
“I have had several opportunities to work with Orlando C. at Achieve Financial. He is always 100% professional, skilled, knowledgeable, helpful and understanding.”
“I had an amazing experience at Citizens Bank opening my business account. Honestly, I expected the process to be complicated and time-consuming, but it was the complete opposite — everything was crazy easy and smooth from start to finish.
Robert helped me through the entire process, and he was absolutely awesome. Super knowledgeable, patient, and just made everything make sense without any stress. He walked me through every step, answered all my questions, and made sure I left feeling confident and set up properly.
If you’re a business owner and need a bank that actually makes things simple, this is the place. Highly recommend — and definitely ask for Robert if you can!”
9AM - 4PM
61 Shunpike Rd, Cromwell
Banks
“this year I have worked with the staff at the Cromwell Citizens bank to assist us in purchasing a house. Lynn and Maria both spent time with us to make sure that all the paperwork was submitted and that we understood the process. In addition to being so helpful, they were always very pleasant and glad to see us. We appreciate having a local bank that knows us and cares about our needs. Thank you!”
“Had a really great experience at Chase thanks to one of the private bankers there. Alejandra was friendly, attentive, and made me feel like more than just another account. Took the time to really listen and offer advice that actually fit my situation, not just a script. It’s rare to get that kind of personal attention these days. Highly recommend stopping by and asking to speak with their private banking team, you'll leave feeling confident and taken care of.”
9AM - 5PM
1300 Main St, Newington
Banks
“Love this bank my husband and I have a business account and personal account for years and the ladies who work at this branch are amazing We love this bank so much our son got an account there as well”
“I've always had a positive experience here! The staff is friendly and really takes the time to help you with any banking needs. Plus, the location is convenient and well-kept.”
“We worked with Sindhu Segaran and she was very thorough and helpful. It is very clean and a beautiful environment as well. They also serve great coffee. The temperature is always perfect, and the people here are very friendly and always willing to help to the best of their ability. Everyone here are very professional.”
9AM - 5PM
486 Main St, Middlefield
Banks
“Love this place. Whenever I need banking services I try to come to this branch. Veronica has been helping me for years, today Austin stayed close to an hour after closing to help one of my clients open up a desperately needed business account when we were on a time crunch. Thanks so much to the great team here!”
“Great service by Elvis setting up my new credit card. He did a great job explaining the cash back features on the card and answering my questions. I got my full sign on bonus too! I have called him a few times since our appointment to ask other questions and he’s always available.”
9AM - 6PM
632 Cromwell Ave, Rocky Hill
Banks
“A very friendly Bank, Brooke has been a real pleasure to deal with, she knows her stuff and is very efficient in solving issues I've had with data breaches on my debit card, greatplace to bank!!!”
9AM - 5PM
460 S Main St, Middletown
Banks
“I recently switched banks and decided to try this one. The staff is friendly, but the wait times can be a bit long during peak hours. Overall, it’s been okay so far, just hoping for a quicker service next time.”
9AM - 5PM
2 W High St, East Hampton
Banks
“I have had my debit card compromised more than once, & all the people at Liberty bank are always polite, courteous & also fast! They are s joy to work with!”
9:30AM - 4PM
15 Ward Street, Middletown
Banks
“I’ve been with the CSE Credit union for over 30 years and I have never had a problem and the customer service, the tellers, the managers, all excellent, across-the-board. Not one complaint.”
“Josiah provided exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently. This man needs to be promoted ASAP...”
9AM - 5PM
1030 Elm St, Rocky Hill
Banks
“Without a doubt, I have had the most exceptional banking experience of my life. I had to initiate two highly time-sensitive wire transfers, and both were executed flawlessly. Today, I was assisted by the bank manager while she was training two employees. Not only did she provide the necessary assistance, but she also took the time to engage in a compassionate conversation with me about my personal circumstances and the reasons behind the need for the wire transfer. It is truly commendable to encounter such exceptional bankers and individuals.”
9AM - 5PM
211 New London Turnpike, Glastonbury
Banks
“We had a wonderful experience recently with Patricia Sanchez at the Glastonbury BOA branch. We wanted to make an account ownership change with a friend from Western Connecticut, and Patricia was friendly, courteous, competent and professional in all aspects of the transaction. Definitely would recommend her for any future banking needs you might have in the future.”
“Not sure what's going on with those reviews from 6 years ago but I have never had issues with standard banking transactions or customer service. I opened my account over 15 years ago when it was CT Bank & Trust, which was taken over by People's Bank, then by Berkshire Bank, and now last year by Beacon Bank. I never had any issues with any of the transitions and my first set of checks still worked throughout. It didn't support Zelle for a bit but eventually did. Granted I've never used them for any complicated transactions. When I took out a car loan I used Cencap Credit Union, which I highly recommend, as they benefit the local community”
“This location i use the most in town. I like the setup the Drive up ATM . Today i made a deposit at the ATM with the wind took some cashout of my hand .I lost it but chatted with a staff member and they were wonderfully supported and i wish i knew her name to give her todays credit . They seem the most consistant .”
8:30AM - 5PM
213 Court St #101, Middletown
Banks
“I just have to say how courteous and knowledgeable the staff here is. Jerry helped me open my account within minutes of sitting down at his desk and Brett helped me secure an auto loan with absolutely no issues. Walking through the door I am always greeted with positive attitudes, the entire team is absolutely lovely.”
“Great Community Bank !!!
Always excellent customer service !!! Eveyone is very knowledgeable, helpful, and friendly! Rarely a wait and if there is it's a short wait.
Maria is fantastic 👏 knowledgeable, very nice !
Love this bank !!!
Excellent rates on high yeild accounts.
Highly recommend this community bank over the mega corp banks any day !!! 👌 ☀👏👏👏”
“Hello, I just want to give a huge thank you to Mark! I was having a tough time navigating through opening an account, and Mark displayed incredible patience and empathy while walking me through the steps to open said account. Probably one of the most pleasant/kind customer service workers I’ve ever dealt with in my life.”
“I have been a member for more years than i can remember, starting in Wethersfield. I have always had a good experience with everyone i have worked with here and i have even referred a friend here as well. Everyone here in Newington is very nice and always eager to help. I anticipate a long relationship with Dutch Point Credit Union.”
“Had a really great experience at the bank today. Thaylon helped me set up my debit card online and showed me how to check my credit score. He was super friendly, patient, and easy to talk to, which made everything feel simple and stress-free. Really appreciate the help and the great customer service!”
9AM - 5PM
346 Main St, Berlin
Banks
“This branch is SO HELPFUL. After being lied to by a branch manager in the Rocky Hill Webster Bank, my wife and I called this branch in Berlin. What customer service. We realize that many branches are understaffed. We always try to be polite and patient. But the Rocky Hill branch was rude! SO HAPPY WE CALLED BERLIN. They did everything to meet our banking needs, in an efficient and polite, knowledgeable manner.”
9AM - 6PM
1095 Main St, Newington
Banks
“This is by far my favorite branch. The staff is super friendly and helpful. Always acknowledges me by my name. The manager Kayle goes above and beyond at all times.
Great job!”
9AM - 4PM
525 New Britain Rd, Berlin
Banks
“So I got my hundred dollars ripped from the ATM I went inside and they were most nicely helpful especially Carol the assistant inside she was the best and nice and she managed to retrieve the other ripped half an exchange my 100 dollar bill thank you Carol you deserve a promotion ?”
“Both the teller (Enise) and personal banker (Romeo) at this location were extremely professional and helpful. It’s customer service like this that makes it so I will continue to do banking with KeyBank in the future. Please give these two a nice bonus!”
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“It had been over a year since my last visit, and I was genuinely impressed that Terrance and Karrion at Liberty Bank still remembered my name. That kind of personal touch is rare these days. They are always attentive, friendly, and make every interaction feel welcoming. I especially appreciate how they acknowledge my whole family when we walk , really adds to the warm, hometown feel. Liberty Bank truly feels like the best kind of small-town banking experience.”