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“Super happy to have joined the metro family with the best of the best Victor. Excellent customer service and great deals. Recommend 100% Visit the store you will not regret it. ?”
“Kathy the store manager, was a HUGE help in fixing a broken phone & upgrading to a new one. The entire experience was tailored to the best for the customer's needs.Thank You!!!”
“Did brakes on my car for the quoted price, which was a little less than AAA nearby. No surprises when the work was done which was nice. I would recommend this shop.”
9 AM - 8 PM
785 Queen St, Southington
Electronics
“I would like to have PATRICK M promoted for the 5 hours he spent with me on June 7 to resolve the problem I had with your company He was the person that was on my side Your customers supetvisers did not want to help Please give him his own store. Check with with John if you do not belive this story THANK YOU”
“Tatianna was very helpful & has a great attitude & she took the time to explain the features to me. Very courteous. She is a great person working at Metro. I brought 2 cells, screen protectors & 2 cases.”
“He stands by his work and is very reliable. I bought my remote automatic starter from him at least 5 years ago, yet I just destroyed the fob, and he replaced it for free.”
“I arrived about an hour before closing on Thursday night. My mother wanted to upgrade her phone. The store was immaculate, well stocked and very well lit. Will D., the solutions specialist, directed me to the iPhone SE after I mentioned that my mother was 92 years old and never had anything but her flip phone. After reviewing her account, he mentioned that she should be getting a $20 credit because she was already signed up for auto pay and paperless billing. He said in order to receive that discount she would need to switch her payment method from credit card to bank account. In less than an hour I was out the door with my mother's new phone. She was thrilled but I did need to bring her to the store the next day so she could update her account to get the $20 credit. She had a few questions which Will who I am now referring to as the super savvy senior citizen representative patiently answered. His friendliness and clear explanation of how to work the phone made my mother totally at ease. In a day she had learned how to text, take photos, set up her email, and was totally comfortable using her new phone thanks to Will!”
“This is best service ever ok.They will make you run around in circles to different stores wasting gas. Never help get upgrade for a new phone. They keep telling me to call the online service, then the online service tells to go to the store. Never again then store clerk tells me it will be $498 to upgrade the iPhone 11. That’s the upgrade and if the online representative said something different they do not do what they can do call them back. So I did then the online representative said go back to the store only the store can do upgrades to phone plan and I have been a customer for 5 years. This is craziness. So I ask for a supervisor politely no attitude at all. Then they tell they only can give me an android upgrade to stay when I got a iPhone and can go to boost mobile for a better upgrade for a iPhone. I even told them I like thier service is their anything can do even if I pay more for the upgrade they said no only the store do upgrades. Then they have promotions online for iPhones they won’t give online im very confused on why should I stay with them ever again. This company will make run around waste gas almost $4.00 a gallon to do nothing then tell go back a different location store this is craziness. Help please”
“I had an unexpected but great experience today! I found 2 beautiful pink (different shades) sweaters. Super soft. Inexpensive but nice quality. I will wear one for NYE. and for work. I was a very happy shopper. Limes moved quick and store was clean and well stocked.”
“Very helpful getting free items during the Milwaukee sale. They gave me flyers and helped me pick out the items. Love these guys. #Christmas Gifts, #Naugatuck NAPA Auto Store”
“I am floored with the professionalism,the kindness and the patience of Kaylaand Terrence.I was so nervous about finding a new mobile carrier and now I’m excited about this new relationship with T-Mobile. These two people exemplify the finest of customer service andit is very clear that they care a lot about their customers and guests.Kayla is a dream: so knowledgeable, so efficient and so confident.They are the cream of the crop and I hope they get recognized.I’m so thankful for them both and I am referring friends and family to this store, absolutely.”
“Brandy does an amazing job! She has elevated the level of customer service at this location tremendously. Brandy is dedicated, extremely responsive and helpful, and very knowledgeable. Her level of service is exceptional. And, she has an excellent team in place as well. Every employee at this location strives to assist customers and problem solve in a professional manner with a friendly attitude. Don’t let this team go!”
“Had an amazing experience at this location. Soti went above and beyond to make sure all my needs were meet . I highly recommend you go to this location and speak to Soti she knows her stuff & has GREAT deals .”
“Good bunch of guys. They had the model I wanted, bought it, they delivered and installed it. Easy peasy. The dryer had a banging noise, but they came the very next day and fixed it. I would purchase again from them.”
8AM - 10PM
300 Chase Ave, Waterbury
Electronics
“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”
10AM - 8PM
129 Rubber Ave, Naugatuck
Electronics
“Zeshan, was amazing shared all great deals and was very patient with me ,he answered all questions and went beyond his duties I walked out very very satisfied and smiling,he was awesome”
11AM - 9PM
2100 Dixwell Ave, Hamden
Electronics
“I was very happy, I sold my Xbox one. ready for this...280.00cash on the spot, there were some conditions, I joined thereclub thingy and got extra money and discounts on new stuff!super nice guy helped me out,Trevor or something close to that is his name and he is great!”
“I came here in need of a small loan on an item. The whole team makes you not just recognize but appreciate the family atmosphere. I asked Kyle and Corey for help literally 10 minutes before closing. Not only did they take the time but made sure I got a sweet deal on the items I brought in. Inventory is growing and I’m buying. Definitely worth more than 5 stars.”
Open 24 hours
511 Cooke St, Waterbury
Electronics
“People like to hang out here! Depending on the time that's the kinda crowd you will find! No seats & tables but they will stand at the register talking & talking! Sometimes just buying ticket after ticket ! Scratching in search of those millions! You can always come in and grab hot food and coffee or on a hot day some chips and a slurpee !! They now have an iPad "BELLY" at the counter for you to check-in and accumulate points towards free coffee food snacks, and slurpee for a year ! I something like that you need 5,000 points! At 5 points a visit it doesn't seem that hard. All it takes is your email address and a belly card! Easy enough!! They also have gift cards and charcoal for that BBQ on the whim !!”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Electronics
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”
“This target is my go-to! They always have a fresh new selection of items in their bullseye section and the store is always neat and organized! As a huge funko pop collector, the selection of pops is always changing too which I love because I know I have a reason to visit! Definitely recommend this location”
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“Cannot say enough about the great service I always get from Brandon at Watertown Verizon store.He always goes above and beyond to solve the problem and dies it with a smile?”