Electronics in Waterbury, CT

“I went into the Verizon on Wolcott St to get my phone upgraded. I was greeted by Kathy, the owner, she was very busy but made sure to greet and give attention to all the customers waiting. She went from person to person and tried to help everyone while customer's phones were updating or being transferred. She was so friendly and personable and I enjoyed chatting with her. There were two other employees working with other customers as well. From my observation, they were knowledgeable, patient, & friendly. Etan helped me and he made the transfer of my II Pro Max to 17 Pro Max so easy. He was friendly and made general conversation along with Kathy, that it made it feel more like a visit than a business transaction.
This is the kind of customer service that seems to be fleeting these days, but thankfully, it still exists at this Verizon store.
If you are in need of an upgrade or just want get started, go see Kathy and her staff. They are so knowledgeable of the product they are selling and they seem to genuinely care about the time that they spend with you. As busy as they were at no time did I feel rushed or dismissed.
Thank you Kathy & staff for a great experience!!!”

“Nancy is a sweet heart. Very knowledgeable a real phone expert. She'll go above and beyond to help the customer. Very happy. Highly recommended. Metro by T-Mobile at the mall. 100 stars for Nancy”

“They are very nice and generous! I was having issues with my previous carrier and they helped me and treated me with so much respect ! This is the best metro pcs location in Waterbury to go to! The staff is amazing and very respectful!”

“Earlier tonight, we visited this Metro PCS location. We were waited on by the delightful Julie. What a terrific employee!!! She engaged my very shy son so sweetly and she helped us with EVERYTHING. After having first visited the location at the mall where they told us the charge to update our existing lines to new phones was over $100 per line, Julie explained that this location charges $30 per line. And she helped us pick out the perfect phone for each of us. I've been a Metro PCS customer for around 8 years now and I love the service and the price. I will always go back to Julie for anything else we need. Thank you, Julie!!!”

“Good bunch of guys. They had the model I wanted, bought it, they delivered and installed it. Easy peasy. The dryer had a banging noise, but they came the very next day and fixed it. I would purchase again from them.”

“Went to this particular location after contacting customer care and a previous location with no luck. The nice women salesperson who works for this location is very smart and knowledgeable. She went above and beyond to take care of my phone issue. Thanks again for the great customer service.”

“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”

“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”

“I came here in need of a small loan on an item. The whole team makes you not just recognize but appreciate the family atmosphere. I asked Kyle and Corey for help literally 10 minutes before closing. Not only did they take the time but made sure I got a sweet deal on the items I brought in. Inventory is growing and I’m buying. Definitely worth more than 5 stars.”

“People like to hang out here! Depending on the time that's the kinda crowd you will find! No seats & tables but they will stand at the register talking & talking! Sometimes just buying ticket after ticket ! Scratching in search of those millions! You can always come in and grab hot food and coffee or on a hot day some chips and a slurpee !! They now have an iPad "BELLY" at the counter for you to check-in and accumulate points towards free coffee food snacks, and slurpee for a year ! I something like that you need 5,000 points! At 5 points a visit it doesn't seem that hard. All it takes is your email address and a belly card! Easy enough!! They also have gift cards and charcoal for that BBQ on the whim !!”

“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”

“Hard Working Staff who work long hours but, are very Kind to All who come in. The Parking lot needs more lighting and it's a older building but, the Owner keeps it up. Clean and Bright everything a 711 needs. Also my favorite is the sugar free slur-pies or Diet Coke when I know it's bad but that's the day I'm having. Lotto All the Snacks even snacks and Fresh.”

“Why does every leave such bad reviews for?! I have never had an issue from Aaron’s before! They have met all my needs and has been working with me for a few years now so I am a regular customer to them. What do y’all expect it’s RENT TO OWN if y'all don’t know what that means then do not rent to own from this store. Now 2ndly if y'all customers didn’t cuss out the mangers in person or over the phones y’all customers wouldn’t be getting the same ass attitude back ever hear the expression
“YOU GET WHAT YOU GIVE” well now you have. If you don’t know you will most certainly find out. Customers If you give out disrespect you will get it right back.
Ive been hearing some of y'all customers getting loud with the mangers and the people who work at the store. Be grateful that y’all receiving furniture I bet you if y’all when else where you wouldn’t be receiving furniture and that your bank accounts would be getting low. If you give respect then you will receive respect. If you customers be disrespectful you will get disrespected back. Simple. Reading these comments yall people especially the ones who has mommy and daddy to save yall is real disgustingly disrespectful watch your tone with people especially with certain ones bc your tone can get ripped tf out of your throat.
Now to the managers and to the people who work at this store thank you for putting up with all these rude people very day and not allowing them to walk all over you. You guys literally deal with rude ass people everyday and I’ve seen and heard it first hand. Great job for keep y'all composures and not stooping to their levels.”