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8:30AM - 6:30PM
47 Waterbury Rd, Prospect
Shipping Centers
“I'm brand new to mailing stuff on-line. I needed some help and Camyrn was right there to oblige. He didn't make me feel dumb when I askeded a bunch of dumb questions.I appreciated that he was helpful and explained how to do things. Future manager... if he isn't already”
8:30AM - 6:30PM
360-B Queen St, Southington
Shipping Centers
“I had such a great experience at this UPS Store! I needed them to scan an original poster that was quite large and then recreate it at a significantly smaller size, and they did an absolutely phenomenal job. I was honestly impressed by how clear and legible all of the writing was despite the size difference.
The workers were also incredibly sweet, helpful, and patient throughout the whole process. They clearly took the time to make sure everything came out right, and I couldn’t be happier with the final result. I really appreciate the care they put into it — highly recommend this UPS Store!”
“Amazing company. The staff at the print department deserve an award every single time I go in there they are professional, efficient, and knowledgeable. I do not see this at many places. Nowadays these people are your greatest ass that they are tremendous at this company. I cannot see enough good things.”
“The Southington location had a good selection of office chairs to choose from, and the sales person, Tom, was above and beyond helpful. He's knowledgeable about the products and made the transaction so easy. Excellent customer service!”
“Staff member Willson was extremely helpful to myself and others at a very busy interval of the day. Kept his smile and was very aware of customers and the order which they were awaiting assistance. Acknowledged everyone to insure good customer service”
“Kenny is the best postmaster. He was kind and quick (and funny), when helping us with our passport applications ! Definitely making this my post office for future USPS needs.”
“June & Hasanul @ the Watertown, CT Staples hooked me up. I'm not computer savy and needed to print, sign, scan & send via email some important documents. To experiment with these documents was not an option. These two computer savy fellas handled it for me like the pros they are. Thanks fellas! Now I have full confidence that these documents will reach their destination. That means everything to me. Thank God!”
“I've been here twice in the past month and both experiences were pleasant and taken care of in less than 5 minutes. I'm always greeted by staff and as someone who has no clue what they're doing, I never feel overwhelmed. Great communication by the staff who seems happy to help. Thank you!”
“The staff at this facility are very Courteous, Professional Service, without any hassles.
Other places I went were not friendly at all.
This FedEx Ship Center gets an A+++++
100% plus.”
“I use this hub to ship out my snakes and they are always friendly and respectful. I cannot say the same for myself, as when I run into inconveniences through customer support I often get annoyed with the employees at the hub despite it not being their fault. They do a great job of taking care of customer needs, even when the customer is a bit of an ass lol! 5 stars, will ship out snakes through this hub again.”
“Always friendly, they remember their regular names, that is customer service you don't get in most other places. The guys at the desk are personable, funny, helpful, and professional. They have po boxes, slot to drop mail pre-stamped. They sell packaging products, even tape. Prices are listed, but it can be a bit much, but the staff is helpful. The line can be long at lunch hour, but stop in after 130ish and it's pretty peaceful. Parking lot is easy to get in. Getting out can be rough if your trying to go south (left), but I generally go right and then try to u-turn it just turn at most convenient spot.”
“I was looking for a post office where I could take care of my business without feeling uncomfortable or out of place, and after reading the reviews, I kept seeing people mention the lady with the rainbow 🌈 hair. I’m here to say those reviews were absolutely true and well-deserved.
When I walked in, I was the only customer there, and I immediately asked for the lady with the 🌈 hair. She was incredibly knowledgeable, helpful, and professional. She took the time to assist me with everything I needed and made the entire process smooth and stress-free.
Her kindness and positive attitude truly stood out. I was able to get in and out with ease, with no issues at all. Excellent customer service makes a difference, and because of my experience, I will definitely be using this branch moving forward.”
9AM - 1PM 2:30 - 5PM
322 Main St, Oakville
Shipping Centers
“Customer service is exceptional, especially courteous, well mannered and extremely wonderful, Scott. Took me some time to get acquainted and accessing my mail in the dated P.O boxes..”
8:30AM - 5PM
170 Water St, Naugatuck
Shipping Centers
“I have gone here often and rely on the post office for part of my business. The staff have been not only friendly but also knowledgeable, helpful and professional. I would recommend this post office.”
“The woman that was working on Saturday Jan 16th 2021 is the most helpful , friendly and polite person I have worked with in a long time. Thank you so much for assisting me with getting my nieces birthday present out today.”
“I had to get some stamps, and found the staff wonderful. Beautiful card and packing selection. I was pleasantly surprised. Nice country post office. The grocery store and restauraunt also great!!”
Open 24 hours
150-174 Great Hill Rd, Naugatuck
Shipping Centers
“I have my mailbox at this store. The owner and staff have always been friendly and courteous to me and I've witnessed many customer interactions that were the same. The negative interactions are typically from a customer yelling at the staff usually caused by the customer screwing their own stuff up. I'm confused as to why there's so many bad reviews but I think it's mainly from entitled folks. #1 The UPS store didn't cause the pandemic. #2 The UPS store doesn't control your crappy buying habits that lead to you needing to return your crap back to Amazon. How do I know this? Because I have to stand in line behind you folks every day to get my mail. Buy your own packing tape. Bringing an open package to return that's not taped is like wiping your a** before you go.”
“Went for walk-in passport hours and didn’t have high expectations but Ebony was absolutely amazing. She was so helpful and made a usually stressful process feel quick and easy!”
“Very happy with the service handling a refund. The staff paid attention to my questions and handled the matter expeditiously. Thank you USPS, I appreciate your help.”
9AM - 1PM 2 - 4:30PM
505 N Main St, Naugatuck
Shipping Centers
“The woman working was very helpful and went out of her way to make sure my package was shipped as cheaply as possible, and even put cute Christmas stamps on it instead of regular stamps because it was Christmas gifts inside!”
“I am giving it a four even though it is understaffed and FedEx should be ashamed of themselves! The person working did a terrific job handling 6 people trying to get in and out during their lunch breaks. She was by herself the week before when I was in there and overwhelmed as well. But she kept smiling and apologizing even though it wasn't her fault. She did an outstanding job! Again FedEx correct your staffing!!!!!! To that staff member the four stars are for you!!!”
8:30AM - 5PM
41 Wigwam Ave, Waterbury
Shipping Centers
“Went through an unusually stressful experience with a recent change of address made super easy by the staff and supervisor at this office. Definitely a 5 star team.”
“This is not a Post Office for the public. It is just a building which your mail carriers operate out of.Clearly the folks leaving negative reviews are d*** as dirt.”
“Once again Britney was there to help me ship my package. I always have an issue printing at home. When I'm ready to give up she's there to help. Can not say enough about her patience and attitude. Top notch. Thank you Britney.”
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“The post office in our town is the greatest. The nicest folks behind the counter in all my dealings with them, and I've been a customer for 35 years. Luis, Oxana, Scott, and Shaneeta are the best. It seems like they can't do enough to help. Passports, packages, etc. All good.”