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“Long story short, I was no longer a Finex member (loan that was paid off) and ended up in time sensitive situation that needed immediate help. Ashley Ruffino responded to my email within minutes and provided the necessary documents that allowed me to complete my transaction despite the possibility it could take 30 days. Thats customer service at its finex(st).”
“"I recently had a great experience with Nutmeg Bank. Their customer service was exceptional, and the staff was very helpful in guiding me through the process. I appreciate their efficiency and professionalism."”
“Great service! I dealt with 2 members from AFCU team. Both the representative had outstanding customer service and was very professional in a friendly manner. Thank you so much Austin and Mirelly both of you were excellent and I will definitely recommend everyone to bank with AFCU and be part of the family.”
“James and Hanna were fantastic! they were able to answer all my questions and had such a great demeanor and were super fast in helping me get situated. I would HIGHLY recommend achieve to any of my friends or family members.”
10AM - 4PM
279 New Britain Rd, Berlin
Credit Unions
“Every staff person I dealt with was courteous, friendly, and concerned for me. The loan department went above and beyond to help me put the loan together at a reasonable rate and payment. Highly recommend!”
“I’ve been a member for years but my experience with my car loan was not a pleasant experience at all. I paid off my car loan early, and one of the reasons was to And the payments to this credit union. I have kept my accounts open, but I was dreading coming in to deposit more money and to see what was in my account. To my Surprise and delight, I Was assisted by Shirley, who is a complete asset to this branch. She is friendly, smart, and knowledge. Going forward, I will be happy to stop in when I am in town Thank you, Shirley!”
“I just have to say how courteous and knowledgeable the staff here is. Jerry helped me open my account within minutes of sitting down at his desk and Brett helped me secure an auto loan with absolutely no issues. Walking through the door I am always greeted with positive attitudes, the entire team is absolutely lovely.”
“Angie helped get me started with new account and a car loan and made the process so seamless and easy for me. She was very communicative and professional and was able to answer all of my questions throughout the process.”
“Josiah provided exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently. This man needs to be promoted ASAP...”
8:30AM - 4PM
1245 New Britain Ave, West Hartford
Credit Unions
“Christina the service agent has been a massive help and I have experienced over the top customer service at this location. I have been banking with them for a while and have stayed due to people like her treating their customers right. I will always recommend friends and family to bank with American Eagle thanks to employees like Christina.”
“I have been a member for more years than i can remember, starting in Wethersfield. I have always had a good experience with everyone i have worked with here and i have even referred a friend here as well. Everyone here in Newington is very nice and always eager to help. I anticipate a long relationship with Dutch Point Credit Union.”
“Im giving the 5 stars to Jacob who works at Cencap in main st Hartford this gentleman is always on point and very polite , understanding and very fast responding my calls at anytime of the day no matter what or issues or problems when it comes to my accounts . Love working with him 100% good service”
“Just made a phone call to transfer funds and they were soooo friendly, professional and efficient! How refreshing to do business with people who get it!! Thank you!”
8:30AM - 4PM
3579A Berlin Tpke, Newington
Credit Unions
“Helped me out with an issue with my car loan payments, staff was patient and helpful. Waved a late fee on my loan that wasn't fault of my own, good and thorough service.”
“This bank has then my bank For the past 10 years. I go to the one in Manchester everyone there is so nice very professional and they actually listen to you. Never had a problem and if I was Immediately taken care of I would never go to another bank”
8:30AM - 4PM
109 Sycamore St, Glastonbury
Credit Unions
“I have had only good experiences with American Eagle over the 20 or so years I have been a member. I know that typically people who are upset file online reviews, so I wanted to toss my thoughts into the ring - particular compliments to Sholanda Williams, who has always been hugely helpful in my dealings with the credit union.”
“The Newington branch is staffed with friendly, helpful folks who can help you and send you on your way in no time! The bank itself has much better terms than you'll find at the bigger regional/national bank chains.”
9:30AM - 4PM
2434 Berlin Turnpike, Newington
Credit Unions
“The State employees credit Union has been very helpful in a number of situations. Also, the manager has been very informative and knowledgeable. I have always been guided in the right direction each time I had an issue. In addition, you can't beat the savings account interest rates they offer. They certainly beat a number of other Banks. AAA +++”
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“Hello, I just want to give a huge thank you to Mark! I was having a tough time navigating through opening an account, and Mark displayed incredible patience and empathy while walking me through the steps to open said account. Probably one of the most pleasant/kind customer service workers I’ve ever dealt with in my life.”