“The best UPS store I’ve ever been to. I have one closer to my apartment, but I purposely go to this one because they’re very friendly and helpful.”
8AM - 6:30PM
100 Main St N, Southbury
Mailbox Centers
“Avery, at the UPS store in the Southbury Plaza is exceptional. He has taken all the anxiety about dealing with returns and does it so efficiently that one almost wants more things to return.”
“The place is spotless, after making suggestion,
Place is extremely disorganized and looks like a bomb went off, surprised if anything gets anywhere, clean up and get organized”
Open 24 hours
150-174 Great Hill Rd, Naugatuck
Mailbox Centers
“I have my mailbox at this store. The owner and staff have always been friendly and courteous to me and I've witnessed many customer interactions that were the same. The negative interactions are typically from a customer yelling at the staff usually caused by the customer screwing their own stuff up. I'm confused as to why there's so many bad reviews but I think it's mainly from entitled folks. #1 The UPS store didn't cause the pandemic. #2 The UPS store doesn't control your crappy buying habits that lead to you needing to return your crap back to Amazon. How do I know this? Because I have to stand in line behind you folks every day to get my mail. Buy your own packing tape. Bringing an open package to return that's not taped is like wiping your a** before you go.”
8:30AM - 6:30PM
47 Waterbury Rd, Prospect
Mailbox Centers
“We had a issues with returning an item from Amazon the staff here were very polite and friendly and helped big time with issues we had this place went above and beyond to assist us if you come here the lines are out the door and yet this place works very efficiently doing the best they can to speed up the process to get everyone in and out all while always maintaining great customer service..Highly recommend”
“I love UPS store been going there for many years. They 're very efficient and friendly and I usually get what I need in no time flat
Without any hassles. And I always leave a happy customer.”
“Emily is an absolute gem! There was a female customer being incredibly rude, impatient, and swearing. Emily was extremely polite, apologetic, and patient. She never once fumbled her words and remained confident in her ability to be of service to the store. Her parents should be very proud of her! As well as her manager. I would hire her any day, any time.”