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“The UPS Store at Oronoque Plaza is my go-to location for Amazon returns. The entire staff is always friendly and helpful, but Lynn consistently goes above and beyond. She is kind, patient, and truly provides outstanding customer service. I highly recommend this location to anyone looking for a smooth and pleasant experience.”
8AM - 6:30PM
100 Main St N, Southbury
Mailbox Centers
“Avery, at the UPS store in the Southbury Plaza is exceptional. He has taken all the anxiety about dealing with returns and does it so efficiently that one almost wants more things to return.”
“I was greeted by a very friendly and cheerful young man named Omar. Very courteous and explained everything to me clearly and professionally. I will be back. Folks , no matter what job you’re in, it pays to be cheerful and professional.”
Open 24 hours
150-174 Great Hill Rd, Naugatuck
Mailbox Centers
“I have my mailbox at this store. The owner and staff have always been friendly and courteous to me and I've witnessed many customer interactions that were the same. The negative interactions are typically from a customer yelling at the staff usually caused by the customer screwing their own stuff up. I'm confused as to why there's so many bad reviews but I think it's mainly from entitled folks. #1 The UPS store didn't cause the pandemic. #2 The UPS store doesn't control your crappy buying habits that lead to you needing to return your crap back to Amazon. How do I know this? Because I have to stand in line behind you folks every day to get my mail. Buy your own packing tape. Bringing an open package to return that's not taped is like wiping your a** before you go.”
8:30AM - 6:30PM
47 Waterbury Rd, Prospect
Mailbox Centers
“We had a issues with returning an item from Amazon the staff here were very polite and friendly and helped big time with issues we had this place went above and beyond to assist us if you come here the lines are out the door and yet this place works very efficiently doing the best they can to speed up the process to get everyone in and out all while always maintaining great customer service..Highly recommend”
“When I walked in, there was a line, but a helpful employee quickly stepped in. She asked if anyone was just dropping off and guided me straight to the kiosk. She even pressed the buttons for me so I didn't have to figure anything out myself!”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Jocelyn at this location was extremely helpful in helping me print my shipping label off my phone. She greeted customers with a smile and was very kind and patient.”