“It’s been a while since I’ve been into a physical Beat But location but re commend this one and will be back. I was impressed with the large selection of appliances and open box options for a bargain hunter like me, 2 things I didn’t expect. On top of that I had a small issue with an order I placed online and came to pick up, but “Big Kev” took great care of me and got me all squared away in a matter of minutes.”
“Richard as well as the staff where very helpful fix my problem as well as letting me know of promotion I was about to miss out on and got a new phone they made everything feel seamless and quick was out of there in 45 minutes would highly recommended”
“I was reminded that my replacement glass protector would only be 12 dollars. Then, I was directed to some new phone cases and he recommended one that would be in your warranty program. He demonstrated the kickstand on the phone cases very helpful but not pushy. I’ll be back!”
“The staff were members were very friendly, helpful, and knowledgeable. I was pleasantly surprised at what an easy visit it was and how well my issue was resolved.”
“Hong was extremely helpful and efficient in helping me understand my options and ultimately getting A new iPhone 16.
He made sure to provide me with all the promotions and discounts available to me. Would recommend anyone to visit Wong in Unionville for any Verizon inquiries.”
“Great service! Came in for my daughter initially and left receiving speedy efficent service for both of us. Very knowledgeable& honest. Definitely recommend and will be back if I need help.”
“We would like to thank Jordi at the att store in Avon he was very helpful and went out of his way to help us switching to direct tv if we could give him a higher score than 5 it would be a 100 thank you the Violette”
11AM - 5PM
704 Park St, Hartford
Mobile Phones
“Great store. I upgraded my Motorola phone in this store, they helped me get my Google account and also helped me get me applications for work in the new phone. Great service”
“My wife and I went in to upgrade our iPhones and we worked with Maleek. He was incredibly friendly, informative and helpful. Highly recommend going to this location and working with Maleek every time. The 25 min drive for us was worth it!”
“Pedro is a great guy and helped both me and my wife with our new phones. We took advantage of a promotion he mentioned and got both phones for FREE except for taxes and accessories saving us $2,000. He made sure that all of our Apps and contacts transferred over for both of us. He is NUMBER ONE in our book! Thanks Pedro, from John and Roberta!”
“Justin is the most proficient, efficient and capable T-Mobile employee I have encountered over the years as a T-Mobile customer. He helped navigate a SIM card issue that could not be resolved at other T-Mobile stores. On other occasions he also came through with exceptional service.
The intent behind this review is for ownership/management to take notice of this valuable employee (by making a record of this review).
With Gratitude,
Mark”
“Outstanding service from Mingo and Chase! They stayed late to ensure my carrier switch was successful and handled everything professionally and efficiently. Really appreciated them going the extra mile to help me - even staying 30 minutes past closing. This level of customer service is exactly why I chose T-Mobile and left my old provider. Highly recommend this location! Thank you!”
“I dealt with someone name Will he was awesome!! He answered all my needs and made sure I was content with everything during the whole transaction!!! Keep up the good work will you are appreciated!!!!”
“Hands down the best metro Samantha is absolutely amazing i drive from veron out here just too see them thier always so helpful and friendly I wish I could give more stars they deserve it especially her ❤️ thank you Samantha ?”
“The manager, Wilson, is extremely helpful, kind and knowledgeable. It was such an easy process to move my line from a family member's plan to my own and upgrade my phone. He answered all my questions and didn't try to upsell me on anything I wasn't interested in. In some of my past experiences at other AT&T stores, the employee upgrading you often just wants to pitch things to you that will just increase their commission, Wilson actually cared about prioritizing my budget and overall experience with starting my own phone plan. Also, shoutout Jose who is super nice and was also a huge help! When the data was transferring over from my old phone to the new, it took a decent amount of time but I really enjoyed making conversation with them and the atmosphere was very friendly. Overall, the employees of this store are very attentive and caring and I felt comfortable.”
“Came in to pick up my phone that I got from insurance and the young lady Isabela was super helpful and multitasking like crazy she was by herself and working on 3 different people at the same time while helping me and helping me transfer my information!! She was amazing”
“This Is My Go To Location...Anytime I Have A Question Or Need Help With My Phone Nelly And Ray Are Patient With Me Through Out The Whole Process , I Recommend This Metro To All My Friends And Family”
9AM - 7PM
479 Park St, Hartford
Mobile Phones
“Great customer service. MS. Jeanette was very professional attentive to all my questions and service I needed today. I had the pleasure to meet the business owner. I will recommend this wireless location Store to anyone. Don't Want to also forget to mention in great conditions organized very clean extremely important this days as we going throw the madness of covid 19. I had visit this store location other times for the service of western union tht sadly they don't have any longer but it won't stop Me from making my payments at this location 479 Park St Hartford CT 06105 love the visit then as much as today.”
11AM - 5PM
1200 Park St Ste 1W, Hartford
Mobile Phones
“Perfect service incredible that's what I call super super service made to us I recommend this place for any of your cricket services I recommend ?thank you to Chadyra”
“I encountered this rep 2years ago at a store location on the south end of Hartford no one would help me with phone assistance the way will does will makes sure that I am satisfied with my purchases and leave the store happy 10/10”
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
“Excellent place, the owner went out of his ways to help me with my phone needs. I definitely recommend this place to everyone who has phone needs. Helpful, nice, honest, does everything for the customer, just excellent. :-) Keep up the very good job, and thank you very much again.”
10AM - 5PM
380 W Main St, Avon
Mobile Phones
“Saved my relationship with Big Red! Without going into too much of the backstory, my first ever trade-in for the brand new Samsung s23 promotion went sideways immediately. The website could not identify either phone during the trade-in process even though they had been verified before my purchase. Fortunately the manager and assistant manager were able to pull this dumpster fire together and I've been getting my bill credits successfully since March 2023.”
“Shayna was amazing I always come back and have to come back for great service she was sweet her and Chris when he works always a pleasure bless you all thank you for the good service”
“My phone broke I looked all over for someone to fix my Motorola G power he was the only with the screen and fixed it under an hour I also made it on time to work because of him”
“The guys at Best Buy seem to have done a good job putting my new stereo in my van. I cannot say the same about the corporation itself do not like having to deal with corporate offices they suck.I was on the phone with the company many times and they were horrible.”