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“For the first time in my life, I enjoyed visiting a post office! I have never met such kind and polite staff! I thought that heroes can be not only policemen and firemen but also all these wonderful people who do their job honestly with love and kindness, forgetting about their personal problems. God bless these holy people!”
“Dan is fantastic. He shows up on time. Does quality work at a fair price and goes the extra mile. He did things like fix broken sensors without asking. He knows his stuff and we couldn’t be happier.”
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
2 - 4PM 9AM - 1PM
715 George Washington Turnpike, Burlington
Post Offices
“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”
“I must say Nick at the Granby office is the most helpful USPS employee I have ever spoken with. I had a lost package that he was able to help me get situated. After hours on the 800 number I decided to call the local office and he managed to get it resolved in under an hour with a CALL BACK to confirm as well. As someone who manages a sales staff and constant phone comms I have to say this was some of the best customer support I have ever had across all markets. This man deserves 100 stars. Honestly this was the best experience I have ever had with USPS and have zero complaints even with the package being delayed. As a whole Im not fond of the new USPS process however that is not their mistake. New sorting machines etc. that were forced on them is why packages are behind not the workers. Remember that.”
“I wanted to share my positive feedback from my visit this morning. Theresa and a male staff member provided excellent service and were both very helpful and polite. Thank you for your service!”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”
“Miguel was extremely knowledgeable and helpful! He took the time to assess what I was shipping and directed me to the appropriate packaging so I didn’t end up overpaying. He saved me a ton of $$$. Excellent customer service!”
“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
“I gave this PO 5 stars a couple years back, and still rate it the same now in September 2024. The staff are always pleasant when I am there, to myself and other customers. sometimes customers get frustrated but this seems to be due to customers not fully understanding the system; or because of an extended wait when this PO is not adequately staffed. Always the staff are working hard and diligently. I would give this PO more stars if I could!”
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“"Oh, oh, you've been good to meYou made me gladWhen I was blueAnd all I gotta doIs thank you girl, thank you girl"(The Beatles)Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites.And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months.They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada.This is the only place I use to mail out my cards and the like.So Thank You, Robin and Alex.#ThankYouThursday”