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“This is a nice little convenient post office and the woman postal worker who is usually the only one there is a very nice considerate and helpful, I try to go there instead of the main post office on main Street because I don't have to wait forever to get waited on even though she is one person she's very efficient and very likable”
“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”
“I have always had excellent service at this post office. A couple days ago, I mailed a padded envelope at the Ellington post office. A half hour after I left I realized I had transposed two numbers on the address. I called the post office and Michelle went and dug out my envelope from the bin and corrected it for me. Thank you so much! Very much appreciated!”
“So grateful you have an amazing employee named Samantha ❤️ what a pleasure to be treated with kindness and her to help with joy. She is a total asset to your company thanks for hiring her and thanks to her I do appreciate all her help today!! She is fantastic ? ? thanks again for making my shipping way less stressful!!! Grateful for you and your time? grace and peace”
“Passport stuff done here. I scheduled an appointment (needed to use a laptop, has trouble with website on my phone). The woman who helped me was great. She even redid the icky photos I had taken somewhere else (so you do not need to bring photos with you!). We went through all the docs. She knew what she was doing. It was quite an enjoyable experience considering getting a passport can be a bit of a chore.”
“I love this post office 💕 it's cute, clean, and everyone is very nice. I am always able to get what I need done in a timely matter and they have a great stamp selection”
“Epic! This place is wonderland! And, a great place to get your passport!! And the staff is wonderful! I made an appt online and went in and now I'm headed down Holiday Road!”
“older black woman with short hair cut there almost everyday and the younger black ladies are allwayss the best !! The work with people who don't exactly know what they're doing and are always so polite !! favorite post office”
“Tamika was extremely kind, polite, and helpful. I misplaced my tape and she let me use hers. She explained my shipping options and cost. The place is neat, clean, and well stocked.”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
“Not much parking around there, but I was very happy that I was able to mail off some letters that had to go out at the very end of the month. Since they were open until 6PM, I was able to get them out in the nick of time. On Saturdays, most post offices are closed after 12PM. This one is not! Happy that they are open later than the usual hours!!!”
“4 stars because it isn't the working-man USPS in the trenches that makes the system laughable, but the overpaid honchos in charge.
Overpaid, I said what I said. Doesn't take much to oversee operations are a disaster from the top down, especially at this location.
Hopefully retirement comes sooner rather than later for some folks there, and a new generation of faces that care will take the helm, ones that at least sort of care.
Finally, I have an entire family of postal workers, don't tell me I don't know how you people operate. ?”
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“It's the federal post office in a very small town, but don't worry you'll get the same treatment as a big city... interpret that review anyway you like 👍”