9AM - 1PM 2:15 - 5PM
1430 Enfield St, Enfield
Post Offices
“4 stars because it isn't the working-man USPS in the trenches that makes the system laughable, but the overpaid honchos in charge.
Overpaid, I said what I said. Doesn't take much to oversee operations are a disaster from the top down, especially at this location.
Hopefully retirement comes sooner rather than later for some folks there, and a new generation of faces that care will take the helm, ones that at least sort of care.
Finally, I have an entire family of postal workers, don't tell me I don't know how you people operate. ?”
9AM - 1PM 2 - 4:30PM
1149 Main St, Springfield
Post Offices
“This is a nice little convenient post office and the woman postal worker who is usually the only one there is a very nice considerate and helpful, I try to go there instead of the main post office on main Street because I don't have to wait forever to get waited on even though she is one person she's very efficient and very likable”
10AM - 1PM 2 - 5PM
1771 Poquonock Ave, Poquonock
Post Offices
“There was an older man who helped me out earlier today, and he was absolutely wonderful! I came in to send a large shipment of packages out and I mixed up two of the shipping labels. He did not make me feel bad and was really nice about the mistake, even when I got stressed out about it (was having a hard, emotional day). He also was so kind to everyone who came in and knew many of them personally, really showcasing how important community and postal service was. Really exemplary.”
“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”
“I love this post office 💕 it's cute, clean, and everyone is very nice. I am always able to get what I need done in a timely matter and they have a great stamp selection”
8:30AM - 4:30PM
100 Center St, Chicopee
Post Offices
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“I have always had excellent service at this post office. A couple days ago, I mailed a padded envelope at the Ellington post office. A half hour after I left I realized I had transposed two numbers on the address. I called the post office and Michelle went and dug out my envelope from the bin and corrected it for me. Thank you so much! Very much appreciated!”
“I appreciate that this location has extended hours. It’s very difficult working a full-time job and getting to other USPS locations that close before 5:00. During my recent trip, I discovered they closed the main entrance for paving. It’s well marked with orange signs coming off route 20, but only one sign coming from Route 75 that’s easily missed. Drew a quick map to help others.”
“It's the federal post office in a very small town, but don't worry you'll get the same treatment as a big city... interpret that review anyway you like 👍”
“Busy place. Almost always a line.
I wish they would give the people getting passports clear instructions that they can walk away with, fill out the form, then come back to the counter instead of standing there clogging up the line and every time I hear the same thing “you have to fill everything out, yup you need to fill that out too” idk how a stranger needs to assist you in writing your personal information, it shouldn’t be that difficult. Otherwise the line seems to move quickly.”
“older black woman with short hair cut there almost everyday and the younger black ladies are allwayss the best !! The work with people who don't exactly know what they're doing and are always so polite !! favorite post office”
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“Super quick and friendly service! I was in and out with an oil change in no time, and the staff really took the time to explain everything. Definitely planning to come back for my next maintenance!”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
“I go to this post office all the time and i l9ve it the staff is very knowlable and friendly and help there coutomers to the best of there avalibity i live this post office”
10AM - 1:30PM 2:30 - 4:30PM
10 Main St, Windsor Locks
Post Offices
“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“Our agent was super patient with us as we were going through a pretty stressful process. Very patient, kind, empathic. Rosa went way above her duties for us. It was a pleasure to deal with her and Nate.Be kind to your postal workers. They deserve it.Highly recommended.”
8:30AM - 4:30PM
1339 Springfield St, Feeding Hills
Post Offices
8:30AM - 12PM 1 - 5PM
235 Mountain Rd, Suffield
Post Offices
“The best post office location. The staff are great! Especially Ralph, knows what he’s doing, always willing to help everyone! We’ve been going here for years now and always a positive experience.”
“Not much parking around there, but I was very happy that I was able to mail off some letters that had to go out at the very end of the month. Since they were open until 6PM, I was able to get them out in the nick of time. On Saturdays, most post offices are closed after 12PM. This one is not! Happy that they are open later than the usual hours!!!”
“I absolutely love coming to this post office on Enfield Street! Every visit has been a positive experience. The staff is always friendly, welcoming, professional, and genuinely willing to help.
On one visit, I brought in a package containing important documents. A postal employee recommended a mailing envelope that would better protect my documents, and I’m so glad they did. They took the time to explain the different options instead of just rushing me through the process.
I also had another very important piece of mail to send. I knew I wanted more than just delivery confirmation, and the staff carefully explained the available services and recommended the best option for my situation. Thanks to their guidance, the recipient had to sign for it, and everything arrived safely exactly as planned. That extra peace of mind meant so much to me.
This wasn’t just a one-time great experience I’ve been coming to this location several times, and the service is consistently excellent. The employees are knowledgeable, patient, courteous, and truly care about helping their customers.
I highly recommend this post office to anyone in the Enfield area. It’s refreshing to receive such outstanding customer service every time I visit. Thank you to the entire team for always making each experience such a pleasant one!”