9AM - 1PM 2:15 - 5PM
1430 Enfield St, Enfield“on October 15th someone jumped the curb and demolished my mailbox and the post. I called the Post office and Maria put a hold on my mail immediately.She was very helpful. I wish everybody in the post office was as nice as her.”
8:30AM - 4:30PM
100 Center St, Chicopee“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“First time in this post office. I ship daily from another post office. I must say, this has been my most pleasant postal experience. Jeff wad the worker who took care of me and he was so nice”
“So glad I went to this post office! Usually I go to the Springfield office but I happened to be in West Springfield so I went there and I was just SO impressed by the clerk who waited on me! She was kind, concise, and she knew exactly what she was doing. She was so knowledgeable and quick. I’ll definitely be coming back. Her name was Riley, and I hope she gets a raise for all the hard work she does!”
10AM - 1PM 2 - 5PM
28 Maple St, Somersville10AM - 1PM 2 - 5PM
1771 Poquonock Ave, Poquonock8:30AM - 4:30PM
1339 Springfield St, Feeding Hills“I use the USPS as my primary method of shipping and this location is my favorite by far. They have a great team working there, always friendly and helpful with any questions or concerns. I also never have to wait very long due both to how efficient they are, and the fact it doesn’t get nearly as much traffic as other locations I’ve used. So happy I discovered it and I highly recommended a visit.”
“We love our mail carrier. We normally love this post office but whoever you’ve got working here 2/21 & 2/22 2023 at the counter keeps screwing up and very clearly has way under zero clue what she’s doing. She keeps locking herself out of the computer. Yesterday she couldn’t even accept my package. This is getting ridiculous.”
9AM - 4:30PM
534 Main St, Hampden“Went to the post office today with my wife and had an awesome experience. Friendly, funny and engaging staff and super helpful with my passport processing. Highly recommend to anyone! The Barton's”
“Very friendly & speedy service. Much appreciated!!! They also have the latest hours available and are able to ship everything SO FAST due to being near the airport. Favorite USPS hands down.”
“Positive experience processing a passport. All employees were working to satisfy the customer- answering questions, repeating the answer again and again to clarify, accommodating a wheelchair customer.It’s a busy place and employees work together to get the jobs done. 3/12/24”
10AM - 1:30PM 2:30 - 4:30PM
10 Main St, Windsor Locks“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“I walked in on the Saturday before Christmas expecting to find the usual grumpy, long-lines, poor service that we have all come to hate about USPS. My mail- including my Christmas packages- had gone missing and were never delivered. I expected to be told to fill out some forms and that my packages were lost. Instead, I found Joe, the manager. Not only did Joe find my 4!! Packages but he figured out why I hadn't been receiving mail for weeks. He did it all with a smile and calm demeanor. It took about 15-20 minutes to figure everything out and there was no attitude, eye rolling, or general dismissiveness we usually see at USPS. I am grateful for that and for for Joe this Christmas. Thanks Joe!”
“Great customer service, fast lane , staff always friendly and attentive to the customers, very clean and organized, they help me with all my returns with the labels and taped for me thanks so much!!!!”
8:30AM - 12PM 1 - 5PM
235 Mountain Rd, Suffield9AM - 1PM 2 - 4:30PM
1149 Main St, Springfield“I admit, I was terrified when my package from St. Louis to Seattle somehow ended up on the opposite coast in Massachusetts. I was even more upset when I read the reviews for this distribution center. Fortunately for me, they redirected my package to its proper direction in a timely matter. I had no conversation with them, because I didn't need to. They handled it. I appreciate that alot. So, if your package ends up here, give them a lil time and patience. It may arrive later than expected, but it will arrive.”
8:30AM - 1PM 2 - 5PM
113 Main St, Broad Brook“Last week I went to the Broad Brook Post Office for the first time in months. There was a very efficient and thoughtful young clerk helping me mail my package. She was terrific! Polite, professional and kind in her words and actions. I live in Broad Brook and will have a smile on my face every time I go to the post office from now on!”
“Stopped by to mail a package, as I often do! I love this neighborhood post office, and I think its severely underfunded for the need it serves in the community. I love seeing the familiar face at the counter when I stop by!”
“Had mail held because we were away. Needed to com home early. Couldn’t change the re-start of delivery on website. Called East Longmeadow Post office. Spoke to- not sure of name— Michelle or Lisa?—immediately answered phone and said “no problem, I will let your carrier know” . How so “ old world” and nice??”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
8AM - 7PM
150 Boston Rd, Springfield“Writing this as I just sent a package today but will update if anything changes.Contrary to other reviews, the staff were extremely nice to me and others around me. I talked to 3 people which consisted of a younger gentleman, the older man and the older woman which were all very helpful and quick with me. I didn't feel like they were racist to me at all and same with the other Hispanic guys that were in front of me as well. I dropped the package off at 5PM and by 7PM it departed the store and USPS was in possession of the item.It seems they are improving their business but the only con that remains is that it's cash only. Otherwise they were good to me.”
8AM - 5:30PM
1883 Main St, Springfield“Our agent was super patient with us as we were going through a pretty stressful process. Very patient, kind, empathic. Rosa went way above her duties for us. It was a pleasure to deal with her and Nate.Be kind to your postal workers. They deserve it.Highly recommended.”
“The reviews I read about this place were not so good and was skeptical about going there. I went there and the store was well maintained according to the safety of the customers. The employee was quick and did their work efficiently.”