“This place is absolutely the best. I’ve been coming here now for years and I get everything I can here the customer service is outstanding why I’m writing this review which I normally reserve for just a small businesses is that I was like oh there’s no price on this and I guess the guy I heard my frustration. I didn’t even see him. He popped up out of nowhere and fixed it instantly. Now I’m standing in line and they’ve stand all of my products and just keep it moving. From what I understand, it’s a pretty good place to work as well which is rare these days big shout out to Costco South Windsor, Connecticut!”
10:00 AM - 8:30 PM
1220 Tamarack Ave, South Windsor
Wholesale Stores
“I want to provide an update to my previous review. Herman jumped in to my disaster of a situation and was the only who understood. The employees I previously mentioned had no empathy and neither did corporate. Herman made me whole and made the situation a positive experience. I was going to cancel my membership but now I am satisfied member and look forward to shopping at Costco. I hope to meet Herman face to face someday to say thank you.”
“Don’t let the reviews scare you away!!
I bought the tires first online before reading reviews which I never do but I didn’t realize there was a separate tire center page for Costco. Anyways after reading reviews I was terrified..
So I called and spoke on the phone to a very kind and compassionate woman named Dani. She was so reassuring of my fear due to reviews. I felt much better after she took the time to talk to me on the phone. Very thankful for Dani!!
I then called a second time to ask where to park upon arrival, any additional fees, etc. I spoke to a very kind man who was patient and understanding. He was able to reschedule my appointment to a sooner date over the phone. Very much appreciated!! I didn’t get his name..
The tire appointment itself went very smoothly I arrived at 10:30a for a 10:45a appointment waited in line for a few minutes, checked in, then walked around Costco, ate a hotdog, and went to customer service desk for unrelated questions. Around 12:15p my car was finished and I received a text. Realistic time frame for such a busy place if you don’t mind waiting a little over an hour. There is so much in walking distance and Costco is huge so go get some steps in and before you know it your car will be done.
Everyone was kind, seamless tire installation service. I would highly recommend going and if you have any questions or hesitations, to call. Thank you all at South Windsor Costco Tire Service for a phenomenal experience!! :)))”
“Best prices around, and everyone knows it, so I would expect lines of varying length depending on the day of the week and time of day. Busy days it will take around 10-15 minutes tops to be in and out. They recently added a sign that tells you if certain pumps are open which was a much needed addition. Pumps are quick, and if you went to BJ's before Costco opened, you know that these are MUCH faster than those ones. Attendants are also very helpful if you require their assistance.”