“I visit this UPS about once a month to return items purchased online, and have always been met with fast, efficient, and friendly service, even though I always pop in at the busiest times (weekdays around 5 pm, or Saturdays around 2 pm). Today, I mistakenly brought an item that was only for return to USPS, only realizing after I had entered the store that I should have brought it to the post office, not UPS. The staff still kindly taped up my unsealed package for me, slipped the return shipping label into a plastic shipper, attached it to the package and placed it in their USPS outgoing bin. This was very much appreciated, as I had rushed in after work, on my way to another appt, and it was my mistake in not reading my own shipping label carefully.”
“If I could add more stars I would, Phil was so easy to do business with. He made someone who was on the fence, follow through with the order for yard signs. Such a trustworthy fellow. I highly recommend! I’m sure we will be doing business in the future. Thanks again to Phil and his team!”
“Our local Staples is such a great store. Not only can I find whatever I need but I also earn points for every purchase by being a reward member. Those reward points never expire. I also can quickly and easily ship packages from Staples. The cost of the products and services are reasonable and oftentimes you can use your points earned toward your purchase to save dollars. Great store all around!!”
“Mark was an absolute pleasure! He greeted me and had the box all ready for me to package and ship my item before I even entered! He then packaged it and taped it up for me without me even having to say a word. Thanks again as well as excellent customer service.”
“I was in the market for a new computer and printer. The sales person at Staples in Watertown CT was very helpful, knowledgeable, and took time to answer all my questions. She helped me choose a computer and printer that fit my needs as a teacher. She also helped find coupons and discounts to lower the price!”
“Thank you Len, and your staff, for 30+ years of our packages getting shipped and to their destinations perfectly!
I've been here hundreds of times over the years, sending thousands of packages. Overall my experience has been pleasant, dealing with kind staff eager to help me get my packages scanned and on their way.
This can be a very busy place with a line of people waiting out the door, but busy times are handled efficiently, and it's very rare to spend more than 15 minutes there even with a line. Try to avoid lunch hour, that's the busiest time for sure!
I hope you can get through the flood damage repairs quickly, we need our UPS store back ASAP, and our packages shipped easily again!”
“I have been coming to Southbury Printing Centre for over 30 years, they do flyers, postcards, tri-folds, and chapbooks for me and I love these guys - Faith Vicinanza (Vicinanza Studios & Gallery - Southbury)”