Verizon, as represented by its Authorized Retailer Wireless Zone, offers a combination of powerful services and a local business's commitment to customer care. Customers have consistently praised the staff, particularly Tre and Rob, for their exceptional service. Tre has been highlighted for his willingness to go above and beyond, assisting customers with phone issues and upgrades, even after his shift ended. He provides clear explanations of costs and options and ensures that customers understand their new devices. Rob has also been noted for his efficiency and helpfulness, especially during phone trade-ins and setup processes. Many reviews mention the friendly atmosphere and the ease of getting things done without waiting. Customers appreciate the competitive prices on popular devices from brands like Apple, Samsung, and Google, as well as the store’s variety of plans, including unlimited and no-contract options. Overall, customers express satisfaction with their experiences at this Verizon store, feeling well-supported and happy with their decisions to switch back to Verizon or upgrade their devices.
Such a great experience with Rob and Trey ! Both super helpful and honest. I didn’t even know this store existed and happened to find it by chance. Highly recommend working with them if you need assistance. Thanks guys ! Will come here for future references.
July 2024
Tre and Rob were very patient with the spectrum issues and activation errors my phone had
July 2024
Tre was excellent at helping my son and I resolve 2 problems. We had a broken phone and I needed an upgrade. He walked us through the costs, options and resetting our new phones with ease. You will be glad you went to see him! - S.Agate
