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“Richard as well as the staff where very helpful fix my problem as well as letting me know of promotion I was about to miss out on and got a new phone they made everything feel seamless and quick was out of there in 45 minutes would highly recommended”
“I was reminded that my replacement glass protector would only be 12 dollars. Then, I was directed to some new phone cases and he recommended one that would be in your warranty program. He demonstrated the kickstand on the phone cases very helpful but not pushy. I’ll be back!”
“Steve was a great help today. He took the time to fix the problem and walks me through the steps to educate me on how to address it in the future. I'm rather behind on my tech knowledge and he didn't make me feel stupid. That means a lot. I'll be back.”
10AM - 7PM
36 Fenn Rd, Newington
Mobile Phones
“Matt and Jesse were fantastic. Phone broke late afternoon, they had me up and running quickly, completely understood my needs . Very knowledgeable, I'm a regular customer now!!
Donna P”
“The staff were members were very friendly, helpful, and knowledgeable. I was pleasantly surprised at what an easy visit it was and how well my issue was resolved.”
“We came to this Verizon and John was amazing all around. From greeting when you walk in to going above and beyond through the whole process. I would recommend this location every time. The store across the street didn’t feel like working I guess so they sent me to John and I’m so glad they did. A++++”
“Excellent service, no wait time!!!! Perfect experience. Very knowledgeable staff Darian was patient & w ad liked me through everything
I’d give 100 stars if I could”
“Hands down the best experience I've had in a long time from a cellphone store.
Nate did his thing and helped through so much crap from my old company. Thanks Nate and I'll be back for the next needs and wants lol.”
“We would like to thank Jordi at the att store in Avon he was very helpful and went out of his way to help us switching to direct tv if we could give him a higher score than 5 it would be a 100 thank you the Violette”
“My wife and I went in to upgrade our iPhones and we worked with Maleek. He was incredibly friendly, informative and helpful. Highly recommend going to this location and working with Maleek every time. The 25 min drive for us was worth it!”
“Justin is the most proficient, efficient and capable T-Mobile employee I have encountered over the years as a T-Mobile customer. He helped navigate a SIM card issue that could not be resolved at other T-Mobile stores. On other occasions he also came through with exceptional service.
The intent behind this review is for ownership/management to take notice of this valuable employee (by making a record of this review).
With Gratitude,
Mark”
“Omar helped me out and was awesome if I could give more stars I totally would. I highly recommended Omar to anyone looking for upgrades or anything tech related. Thank you so much Omar”
“My experience here was very smooth and the owner was very professional also off street parking is always a plus! Purchased 2 phones for my kids he made the transaction very smooth appreciate your service Thank You!!!”
“So happy with these guys!! All my devices have been repaired beyond my expectations. They have reasonable prices and share alternative options to work with you. Highly, recommend!!”
“Great customer service. Highly recommend coming here for any repair or technical issue. Luis was very professional. Came in for a screen repair and he also fixed charging port for no extra cost. Great business”
10AM - 8PM
405 Queen St, Southington
Mobile Phones
“I was welcomed immediately, and all my questions were answered politely and professionally. Michael even set my new iPad up for me and explained what the next step would be when I got home. I am very happy”
“After resolving multiple issues over the past 3 years with 4 of my devices, i can unreservedly say that these guys are the best in their attitude, workmanship and integrity that we can expect from any business. They have set a very high standard, and i expect them to only push it higher. Highly recommend.”
10AM - 8PM
365 Queen St, Southington
Mobile Phones
“Joe was amazing. He looked for the best deals for me and my daughter to get the iPads. He was very knowledgeable and sufficient with or order . Very please with his service. And coming from over 30 years in customer service this is rare now a days. Keep up the great work Joe!!!!”
“I called to make a couple changes to our business account, and had the most pleasurable experience talking to Lucas. He was extremely helpful and thorough with changes we made to our account. He also took the initiative to thoroughly review our business account, and made sure that everything on the account is correct. There were a couple of things we had been paying for that we were unaware of when I initial set up the account. He was able to remove the items on the account that we discussed. Lucas noted that he back tracked to when we set up the account, and that we would receive a refund. Again, I would highly recommend getting AT&T business account, Lucas made it much easier to make changes rather than most providers.”
“Brandy does an amazing job! She has elevated the level of customer service at this location tremendously. Brandy is dedicated, extremely responsive and helpful, and very knowledgeable. Her level of service is exceptional. And, she has an excellent team in place as well. Every employee at this location strives to assist customers and problem solve in a professional manner with a friendly attitude. Don’t let this team go!”
“The guys at Best Buy seem to have done a good job putting my new stereo in my van. I cannot say the same about the corporation itself do not like having to deal with corporate offices they suck.I was on the phone with the company many times and they were horrible.”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
9:30AM - 7:30PM
728 Farmington Ave, Bristol
Mobile Phones
“Jonathan Store did a great job toda. He is helping a lot. He’s is nice and doing his job in a perfect way. Thank you Jonathan.You
made my day! I really appreciate”
9AM - 7PM
380 W Main St, Avon
Mobile Phones
“Saved my relationship with Big Red! Without going into too much of the backstory, my first ever trade-in for the brand new Samsung s23 promotion went sideways immediately. The website could not identify either phone during the trade-in process even though they had been verified before my purchase. Fortunately the manager and assistant manager were able to pull this dumpster fire together and I've been getting my bill credits successfully since March 2023.”
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“Hong was extremely helpful and efficient in helping me understand my options and ultimately getting A new iPhone 16.
He made sure to provide me with all the promotions and discounts available to me. Would recommend anyone to visit Wong in Unionville for any Verizon inquiries.”