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“Istopped by Fastest Labs recently and had a really good experience. Everyone there was friendly and helpful, and the whole thing was super fast. I barely had any wait time and was in and out in just a few minutes. The place was clean and organized, and the customer service was great from start to finish. I’d definitely recommend Fastest Labs if you need drug, DNA, or any other testing done.”
“Krista is the reason I come here. She is kind, compassionate and patient. She makes me feel at ease when getting my blood drawn. I brought my 11 yr old son to see her when he had to get his drawn (it is a fight to get blood drawn) after his visit he said he will only go back to her. I love how she has plants and art in the office it makes it a more welcoming feel as opposed to a unwelcoming very clinical nerve racking setting. She is the BEST!!”
“The Western Blvd location was clean. I was taken immediately with little wait. My phlebotomist was professional and kind. I highly recommend this location. I went on a Wednesday morning.”
“In at 11:50, out at 12:02 on a Friday. Reading these reviews I was ready to camp out in the waiting room for an hour+ while they close for lunch.
Pleasantly surprised, quick painless service.
Just goes to show how it's usually the unhappy people who bother leaving a review while everyone else just gets on with their life.”
“I have used Quest on numerous occasions and have always had great luck. The phlebotmist
was efficient and friendly. There was no waiting and no fuss. She was very good at her job. My only issue was that Google maps kept telling me to go to the back of the building to enter. I couldn't find it. I had to actually get out of my car and ask someone because it was located in a large mall system. She told me it sometimes sends people across the street. Fix that Google! But good job Quest in making and anxious time less stressful.”
“Bobbi and Krystal are the best. They take the time to help with questions and supply recommendations. I can't thank them enough for such great service over the years...”
“They forgot to add my Medicare insurance for a blood draw, so I ended up getting a $390 bill. Got them on the phone, and they immediately straightened it out. One star off for the mistake.”
“just left quest this afternoon 7/2 where I dropped off my urine sample. (had 24 hours to return container after a blood test yesterday. was told by my quest employee yesterday (her young child shares my 3/3 birthday) that I didn't need appointment to drop off urine today. Quest closed tomorrow, Friday, for July 4th weekend so had to drop off by 4 p.m. closing. When I arrived the office empty (an 80-something-year-old lady and her daughter arrived a couple minutes later.) I arrived at 3:07 (without an appointment and was told by a female and male Quest employee I needed an appointment to drop off urine. I told her the Quest employee yesterday said I didn't one and told yesterday's Quest worker even showed me how to use the office computer. Today's quest employee asked what was the employee's name and that they were booked the last hour - she then turned her attention to the two women who admitted they also didn't have an appointment and pleaded to be seen so they elderly mother could give blood. the Quest employee again told them they had to make an appointment and return another day, even though the office was still empty. The female Quest employee later agreed to take my urine sample and I left as the Quest employee again told the two women that they needed to make an appointment. I'm thinking later what type of training does Mr. - or Mrs. Quest give its employees and what kind of inflexible policy does this company enforce? No compassion or no loosening of the Quest rules? Instead two - probably longtime - customers, are told they have to return another day because they didn't follow the proper protocol. (the office is still empty) I left my urine bottle behind as well as a frustrated daughter and mother who had trudged through a 100-degree day only fail the Quest test. (Wish I could include a picture of my urine bottle...)”
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“I specifically come to this location because Every time I leave with a smile on my face! There can be a line sometimes but the staff who help me out overall are always worth the wait! =)”