Scranton Cadillac GMC is a dealership that prides itself on providing a stress-free and easy car-buying experience for its customers. Their philosophy is to make the entire process transparent, positive, and most of all, easy for the customer. The dealership's sales consultants, such as James Mangene and David, are praised for their professionalism, knowledge, and friendly demeanor. Customers feel welcomed and valued, with one reviewer stating that it felt like "walking into my families house on a holiday." Scranton Cadillac GMC also offers excellent service, with customers reporting positive experiences with the service department, including a complimentary oil change and tire rotation. The staff is described as friendly and accommodating, with Frank in the service department receiving high praise. Overall, Scranton Cadillac GMC is known for its commitment to customer satisfaction, transparent pricing, and a hassle-free car-buying experience. Customers appreciate the dealership's efforts to simplify the process and make it as easy as possible for them.
I recently bought a Hummer EV and worked with Jalen, he was fantastic! The whole process was super smooth from start to finish. Jalen was knowledgeable, professional, and made everything easy. Highly recommend!
September 2025
Our sales consultant James Mangene was fantastic. Very knowledgeable, professional and friendly. The other team members were equally impressive. It was a pleasure to work with the team at Scranton Motors.
September 2025
OnStar not working from day one.This was the reason for the visit. I was told the module needed could take months to receive..if it becomes available and I would be out in a list. Not sure if I was placed on a list or not.
