Scranton Cadillac of Vernon is dedicated to providing an easy and stress-free car buying and service experience. The dealership emphasizes transparency and customer satisfaction, using market analysis to price vehicles fairly. Customers have praised the exceptional service from the staff, particularly highlighting the professionalism and attentiveness of team members like Angelo and Jonathan. Reviews mention swift processes, with one customer able to drive away the same day with a new vehicle despite initial title issues, thanks to the supportive management team. Service experiences are also highly rated, with prompt attention given to customers, often without the need for appointments. One customer shared how they received immediate help for an oil issue, with complimentary car washing and vacuuming included. Overall, Scranton Cadillac stands out for its commitment to customer care, making it a highly recommended choice for both purchasing and servicing vehicles. The dealership’s focus on making every interaction positive and straightforward reinforces its reputation as a customer-centric establishment.
I called James . He had the vehicle I needed. I went there and left in the van 30 minutes later .. awesome.
March 2024
I've had the most professional and consistent experience servicing my cars with Jonathan at Scranton Cadillac. Exceptional customer service and reliability. Highly recommend!
October 2023
Always on time with appointments and service. Friendly and helpful
