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“If you want a small town bank, with big city bank perks then open an account with ION. Top notch bank with great services. They make sure they know their customers. I am always greeted when I go in there. Customer service you actually get a live person.”
“Last week, I visited the Wallingford, CT branch and was helped by Veronica Morelli, their assistant branch manager. I had fraudulent activity on my account and Veronica worked tirelessly (about 45 minutes 1 on 1 with me) to get me my funds back. She showed empathy to my situation and took it personally that I get a return of my funds. Her efforts paid off, and my money was recouped. I’ve always had positive experiences at all of the Liberty branches I’ve visited, but Veronica absolutely went above and beyond to help get my money back, and I’d like to give her the recognition she deserves.”
“I am so glad Key bank is here. Service is wonderful, and they have multiple tellers, not one like the red white and blue one down the street. Fees are low and they actually offer free checking with no hidden fees.”
“As a new customer to M&T Bank it is refreshing to have a team so dedicated to learning about your business, learning how to help you grow, offering multiple services for you both personally and professionally. Denis has been fabulous at following up and reviewing the programs to insure your accounts are maximized to match your needs. He is an old soul that wants to be there for each and every customer. Great work and communications going on. I called asking for some change and he made sure the teller line was prepared for what I needed and made for a quick in and out. Thank you,”
“I had an issue with one of my accounts. Desk staff were very helpful as were managers. The branch manager dealt with the matter personally and did everything in her power to help correct the issue. I’m very thankful for their help”
“Absolutely love this bank! The staff is always friendly and helpful, making every visit a breeze. I really appreciate their commitment to excellent customer service—definitely my go-to place for banking needs!”
“Ashley was a great help in resolving my issue. She was very understanding, patient, helpful and pleasant. I have been dealing with this issues since last year, and Ashley solved it in a few minutes. Thank you so much for your help Ashley.”
“I have always had a wonderful experience with the team there. The ones who have been with the company for years greet us like friends. It’s lovely. The location has picked up in volume due to locations closing. But you can tell the team tries their hardest to help everyone. They do their best and for that I appreciate them.”
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“I cannot say enough great things about Elizabeth Lechowicz at Bank of America. Elizabeth consistently provides exceptional service and is truly a pleasure to work with. She is knowledgeable, responsive, and always goes above and beyond to ensure a positive experience.
What stands out most is her dedication and team-oriented approach — she is a true team player who genuinely cares about helping others succeed. Bank of America is incredibly lucky to have such a hardworking and committed member of their team. Thank you, Elizabeth, for all that you do!”