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“Had to make sure I posted that the store manager, Jessica, was so kind and helpful...she was right there to help me load up my car with several very large items. She went above and beyond to make sure I was able to get all my things in just one trip.
Really provided great customer service and the staff there are always so friendly too.”
9:30AM - 9:30PM
245 Union St, Waterbury
Discount Stores
“Pretty cool place to shop at. You’re welcomed when you come in the door by staff. They sell everything from seasonal items to lipstick. T shirts arts and crafts toys. Candles. Nail kits. Hair accessories. Sports equipment. Electronics like phone covers and wires to speakers. And some pet supplies and candy ( what used to be penny candy is now a bit more )
Fun spot to come”
“Good selection of curtains and rugs. Plenty of other home decor items along with a few other finds. Fairly priced inventory with some items found to be aggressively discounted priced from time to time. You can find some nice clothes sometimes too and spend much less. Great place to browse and I usually end up picking up something without breaking the bank”
“Even though it's no longer a dollar you still get great deals. I just wish they can have more cash registers open it's always crowded and only 1 cash register open, it's ridiculous.”
“Stephanie was such a wonderful customer service representative. She so Obviously cares about her job and the customers. She is pleasant, efficient and evidently cares about every person. What a wonderful human being! Made a great impression on me and Dollar General today! Thank you Stephanie for being you!”
“Exceptionally well organized and full of product for being located in Waterbury. Would definitely recommend this location over the Naugatuck location. The only downfall is that the Waterbury location does not have a fresh fruit and vegetable section, only frozen produce.”
“This place has gotten substantially better. Staff is helpful and friendly. It has also stepped up in cleaning the store. Still a bit cluttered, but it is way better than a few months ago. Went on a Sunday, and even though there was a good number of customers, the checkout was very quick because they added people as soon as they were able.”
“Matt and Tammy always say ?hello!! It makes all the difference when you are greeted with a smile ? TAMMY is the newest cashier always try's to help you find merchandise ? working hard to make sure customers are rang up and MERCHANDISE is on the shelf!!I'm a manager, and I noticed these things she deserves 5 ⭐️⭐️⭐️⭐️⭐️??”
“Haven’t been to this Family dollar in years. Before it was unorganized & all ways messy. Today I visited for the time since they remolded & it was very nice & it’s nice & clean & neat. I will be back. I L❤️VE IT!”
“Best staff !!!!! Customer service friendly !! They go above and beyond for you!! The store manager and Mercedees and her assistant Julian are the Bomb!! Is an awesome place to shop and work!! Go check them out!!”
8AM - 10PM
205 Union St, Waterbury
Discount Stores
“This is my neighborhood grocery store. It has almost everything I need. They have ride service if u spend $75 or more. I would not recommend the ride unless they hire a new driver. The driver parked in the mall parking lot and tried kissing me....yuck! I pushed him away from me and got out the van and walked home with my heavy groceries.”
“4 a cheap quick in n out this is the place. now it's $1.25 and they have alot of dupes but brand name stuff as well. you just have to take the time to look n each one is different but I always go”
“Interesting selection of candy. Really enjoyed the cough drops. Street heat is definitely a must have. Scared everyone in my neighborhood because of all the heat.”
“Full 180 from when i shopped here as a teenager. Dollar general is not a one task job, its a multi task job. Definitely prefer this store over Watertown store. They have so much space in here its amazing”
8AM - 10PM
91 Cooke St, Waterbury
Discount Stores
“At this family Dollar. I'll be finding some good snacks and drinks. The selection is pretty good but I found better selection at another family Dollar that's not to far.”
“Many of the workers are very friendly even when customers are rude to them. The store could be kept cleaner but it would help if customers put things back where they got them from. Not just where they decided not to buy it. I feel bad for the workers. Yes they are paid to upkeep the store but they shouldn't have to follow behind people to keep the store clean. Someone said it's the most ghetto store. I agree. But maybe people need to start taking care of the store with some respect. You don't want it to look ghetto then don't treat it ghetto. I don't see other stores looking like this. Why? Because the people don't act like they don't care and just throw things where ever they land. I don't see how the employees can handle picking up after that many people. The only reason I give the store a 4 instead of a 1 is because the workers trying to keep it as they do.”
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“Was completely shocked when we walked in the place! They have furniture from all the high-end stores new in boxes for less money! There are also dozens of bins with discounted Personal products from hair care to body care to everything in between. The manager is very accommodating and kind! We will definitely return!!”