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“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”
“The young man that helped me out yesterday morning on Tuesday Veterans Day, I went in to check for Wi-Fi for my apartment. The young man was very knowledgeable straightforward with me telling me the price the ending price. He actually talked me into switching my service my cell service. He was very very knowledgeable about T-Mobile service I was in a big believer and when they say the phone is on us, the phone is on the believe that young man thank you for your outstanding service. Appreciate you very much got home got my Wi-Fi up and running within two minutes. register all my account at T-Mobile life put all the bills on auto bill pay and my bill is cheaper when I had one phone with VERIZON with T-Mobile. I got a free iPhone home Internet, thank you thank you thank you.”
“I went today to a T -Mobile Store in my town and the customer service was amazing shout out to Tylor he helped me out with my phone upgrade and his customer service was amazing ????!!!!!”
“We had a great experience purchasing our new phones and I also had to change my phone number. The rep. Yeibi was very nice, helpful, patient and informative. We were aware this process would take a long time, but he made us feel comfortable as well as other staff members. This will be our go to store because of the wonderful service we received. Thank you Yeibi.”
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“Kenny and the store manger Alfonso are amazing! They helped transfer my phone for an upgrade and they were very patient and knew their stuff and were very helpful!”