Metro by T-Mobile at 745 Wolcott St offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, highlighting employees such as Destiny and Luz for their exceptional service. Destiny is commended for her knowledge, professionalism, and above-and-beyond attitude, making customers feel valued and assisting them effectively, even resolving issues with phone service seamlessly. Luz is recognized for her kindness, expertise, and willingness to help with various needs, including billing questions and special deals on tablets. Many customers express high satisfaction with the customer service, calling it the best they've experienced and rating it deserving of five stars or more. The staff's positive attitude, knowledge, and readiness to assist stand out, creating a welcoming environment for shoppers. Overall, Metro by T-Mobile on Wolcott Street is recommended for those seeking reliable prepaid plans, good deals on devices, and excellent customer support from dedicated employees.
Luz was very helpful and very nice. I recommend anyone to this location.
December 2022
Luz was a big help. Best costumer service I've had at any metro since I joined. Without her service and wisdom I'd still be stuck at a stand still. She is truly a blessing. I appreciate her a lot. If you are reading this Luz thank you so much.
December 2022
Luz was very helpful and very knowledgeable. She helped us out with everything we asked for!! And helped us out with our bill!!! Amazing and well deserved 5 stars for customer service!! Wish I could give 10 stars !!!!!
