CVS on Farmington Avenue is known for its friendly and professional staff, particularly the pharmacist Justine, who is described as nice, patient, and very professional. However, the store is set to close on May 1, 2023, and will be relocating to the Boulevard shops in West Hartford. Customers have also reported instances of inappropriate behavior from staff, with one employee loudly venting about a coworker's work ethic and personal issues in front of customers.
Please consider training your employees to offer better customer service. I have never once left the pharmacy not feeling like it’s a disaster. From being turned away to having to chase down refills you surely can do better.
December 2025
Limited pharmacy hours extremely inconvenient. was transferred when WHC store closed. quitting CVS and joining Walgreens.
October 2025
Justine the pharmacist is so nice, friendly, patient and very professional. I actually transferred my prescriptions over to this cvs because of the great service.
