Jos A. Bank provides excellent and friendly service, with an incredible and knowledgeable staff that helps with style, fit, and measurements. Customers report seamless shopping, getting in and out quickly, and appreciate not being steered toward fancier items than needed. The store offers various levels of quality men's wear and formal clothing for different budgets, with reasonable pricing and good quality. Their tailoring service is described as the best, perfect, and phenomenal, with staff handling urgent requests expertly. Many customers state it will be their go-to store for the future due to the excellent service.
services is great, sale rep. was great, prices are reasonable, been shopping here for many years.
October 2025
Very pleased with the service in the West Hartford store. Associate Max provided excellent service and was very knowledgeable.
September 2025
Great service. Needed some pants hemmed on very short notice, they got me in and out, were extremely friendly and professional, and the pants are perfect. Really appreciate it.
