“Bob is a true artist! I had a custom suit and shirts made for my son. His attention to detail is impeccable. I highly recommend Bob to create a bespoke suit for you. You won’t regret it. Thank you Bob!”
“Manoj saved the day and went above and beyond for our recent family wedding! We can’t thank him enough for the level of personalized service and care that he put in to assist with this special day!”
“Lots to coordinate as we had 10+ tuxes for groomsmen all over the country. There were a few inconsistencies across the buttons and jacket styles early on. We called Jake and emphasized the importance of the remaining tuxes to be exactly correct upon pickup.
Jake took ownership of this and was prepared when we walked in already having double checked something.
Wyatt helped us address a stitch issue in minutes and we were on our way. This business isn’t easy and these two gentlemen stood out above my past experiences at different men’s warehouse locations.
Much Appreciated.”
“I have experienced awesome customer service from the women that put my jacket on hold. She works at the register. This was on Saturday November 1, 2025. She always has a smile on her face. Then I received excellent customer service from Nathan. Nathan thank you for patent, kind and respectful. I very much appreciate you both for excellent customer service. This speaks volumes. I met the manager last weekend October 25, 2026. He is a very nice gentleman. There were two other ladies that gave me excellent customer service on the October. I remember she has beautiful purple hair. The other woman is short and petite like she held my jackets on November 1, 2026.
Again thank you all for excellent customer service. You all went above and beyond and I pray you all excel into to higher career moves. You all deserve it.”
“Great quality and fit. The service is phenomenal. Lanaya is incredible. She is extremely pleasant, helpful and always goes above she beyond. Highly recommended.”
“Terrific! Gap has always been one of my favorite stores, high quality clothing and great prices. Amazing staff who gives the quality service I've grown to love and appreciate over the years!”
“I visited this store for the first time on 7.20.2026. I had never entered any J.Crew store before, and I wasn't sure what to expect. This store blew my expectations. Not only were the clothes pretty and of extremely good quality, but the store was extremely clean, including the dressing rooms. I also spoke to around 4 employees during that time ( I was in the store for about an hour), and everyone was absolutely lovely and willing to help and answer any questions. One employee that made my experience memorable was this young gentleman who happened to understand a little bit of Spanish because he took it in high school. He was able to understand what my Spanish-speaking family member asked without me having to translate. It's the little details like that that make one feel special and want to come back. Overall, I am extremely happy with my purchases and can't wait to go back.”
“I looked up the shoes I wanted online and West Hartford had them. The staff here is friendly and accommodating, not only with me but everyone that was in the store. The selection is awesome and the prices are on point. Overall great experience!”
“On Wednesday 5/7/25 I stopped in the store to check out the two for 25 shorts. I had asked about the sale and person who I think was a manager, explained everything to me and it seemed appealing so I started shopping. Any questions I had were easily answered by the Two ladies working in the store. They were helpful and courteous. The clothes fit very well. It was a very pleasant relaxing shopping experience.”
“We had a WONDERFUL experience with Lilah at the West Hartford Location. We had to get my step-dad a last minute suit for my wedding on the Fourth of July and she made sure we got everything in time! She helped us pick something out that made him feel great and look amazing even though he had tricky sizing. Would definitely go back, her assistance was great!”