L'OCCITANE EN PROVENCE at West Farms Mall is known for its friendly and helpful staff. Customers appreciate the excellent customer service, especially from team members like Alyssa, who is praised for being knowledgeable, caring, and attentive. Sherry also received positive feedback for her sincere willingness to assist with orders. The store offers high-quality products that customers love, and the staff's caring attitude makes shopping a pleasant experience. Overall, the store has a welcoming atmosphere with dedicated employees who prioritize customer satisfaction.
Sherry in the West Hartford store was a huge help with an order. I had to reach out to Sherry many times regarding this order and she consistently demonstrated a sincere willingness to help and a great customer service orientation. Thank you Sherry!
October 2023
love this place, although a bit pricey but the staff is usually so helpful and they wrap it all so nicely.
May 2023
Kind staff, Great products plus its in the heart of the mall.