“The service was very helpful and courteous
She was very knowledgeable about the space sizes and pricing.Yvette took a lot of patience with me explaining the process and how to get started. I will be referring this place to all my friends and family.”
9:00 AM - 5:00 PM
39 Talcott Rd, West Hartford
Self Storage
“Had Daley move us. Everyone knows moving is very stressful. They were easy to deal with and made the move enjoyable and very reasonable prices. The owners are very nice people and always do their best to provide the best customer service.”
“Title: Exceptional Service from Alitza at U-Haul recently had the pleasure of renting a vehicle from U-Haul and I cannot express enough appreciation for the exceptional service provided by Alitza. From the moment I walked in, Alitza's dedication and professionalism stood out.Despite my initial reluctance to purchase insurance, Alitza patiently and persistently advocated for it, demonstrating genuine concern for my well-being and the protection of my assets. Even when I joked about potential commissions, Alitza remained focused on ensuring that I understood the importance of having adequate coverage.What truly impressed me was Alitza's willingness to share a testimonial about another customer's experience with me. Her genuine and empathetic approach, coupled with the compelling testimonial, convinced me of the necessity of purchasing insurance coverage. This decision ultimately saved me from potential financial strain and provided me with peace of mind throughout the rental period.Moreover, when I encountered a minor accident during the rental, Alitza demonstrated remarkable professionalism and empathy. She was incredibly receptive to my concerns, provided clear guidance, and offered invaluable support throughout the entire process. Thanks to her assistance, what could have been a stressful situation was quickly and efficiently resolved, and I am grateful for her unwavering support.Alitza exemplifies the highest standards of customer service and professionalism. Her dedication to ensuring a positive experience for customers is truly commendable, and her efforts did not go unnoticed.I firmly believe that employees like Alitza are invaluable assets to U-Haul, and I want to ensure that her exceptional performance is recognized and celebrated. Thank you, Alitza, for your outstanding service and commitment to excellence. You made my rental experience truly exceptional.
To the public get the insurance never decline it trust me!!”
“Its such a clean and spacious facility and the staff are very knowledgeable and kind. They all address us by name and make us feel like they really care about us! Recommend ad nauseum.”