The UPS Store #2591in West Hartford is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The staff is consistently described as friendly, knowledgeable, and efficient, making the customer experience a pleasant one. Many customers praise the store for its convenience, particularly for Amazon returns and package drop-offs. The location is noted as being a great alternative to the post office, with the added benefit of a personal mailbox that can be accessed after hours. While parking can be tight, the quick transactions inside often free up spaces quickly. Some reviews mention the occasional long line, as well as the charge for tape, which some customers find unnecessary. However, the majority of reviewers recommend this UPS Store location, advising customers to tape their packages at home before dropping them off for a seamless experience. Overall, The UPS Store #2591 in West Hartford is a reliable and customer-friendly business that provides a variety of services to meet the needs of the local community.
I'd drive 15 miles out of my way to go to this particular UPS Store! They are kind and don't mind helping. They work well together like a well-oiled machine. Definitely worth my trip every time.
July 2025
Great UPS store !! Great staff and always helpful with what you need!! Highly recommend!!
January 2025
In & out very quickly. However, it does get busy at different times of the year. Clean, staff reasonably nice.
