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“Coordinating the shipment of family heirlooms from 2000 miles away can be daunting. The team at Pakmail made it easy and pretty danged painless. Despite shipping lots and lots (more than half a ton!) of stuff, much of which was very fragile, everything arrived safe and sound and intact. We couldn't be more pleased!”
“What a blessing the manager was to me! On Christmas Eve I had missed the driver due to timing however, she was so nice that she called me the following afternoon to rearrange a meet up at DHL where I could retrieve my Christmas package. Again, thank you so much for being an answered prayer. Happy holidays.”
“? Review for Amanda at the West Hartford UPS Store ?
I had an absolutely exceptional experience at the West Hartford UPS Store, thanks entirely to Amanda. She is a phenomenal employee who went above and beyond the call of duty.
The outstanding service started even before I arrived: when I called the store, Amanda proactively gave me her name, ensuring that I knew exactly who to ask for to receive personalized help. When I arrived, she followed through with incredible dedication.
I needed to ship a large, artificial Christmas tree from Connecticut all the way to Alabama for my son's former special needs class. This was a complex and potentially costly task, but Amanda treated the shipment with incredible care. She meticulously researched every option, ensuring we found the easiest and most cost-effective solution to get the tree to the students.
Her kindness, patience, and commitment to making this process seamless were truly remarkable. Amanda is not just doing her job; she is a genuinely nice and caring person who makes a positive difference. She deserves the highest praise. Thank you, Amanda, for helping make the holidays brighter for a classroom full of exceptional students!”
“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”
“I wanted to share my positive feedback from my visit this morning. Theresa and a male staff member provided excellent service and were both very helpful and polite. Thank you for your service!”
8:30AM - 6:30PM
1022 Boulevard, West Hartford
Shipping Centers
“I’ve been going to this particular UPS Store a long time and never had any issues. Angie is an excellent employee, she’s professional, pleasant and goes out of her way to help you. Kudos Angie!”
“I gave this PO 5 stars a couple years back, and still rate it the same now in March 2026. The staff are always pleasant when I am there, to myself and other customers. sometimes customers get frustrated but this seems to be due to customers not fully understanding the system; or because of an extended wait when this PO is not adequately staffed. Always the staff are working hard and diligently. I would give this PO more stars if I could!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Great manager! Needed a charger in a pinch right before the store was closing and he was able to help me out even though they didn’t sell the charger there. Very classy!!”