Walgreens offers a range of services including prescription refills, health and beauty product shopping, and photo printing. The pharmacy staff is highly appreciated for their dedication and compassion. One reviewer praised Jay for going above and beyond during a system malfunction, ensuring their time-sensitive medication was ready the same day. The pharmacy manager, Ashley, was also commended for always making sure medications are prepared for pickup. The pharmacy is described as the most compassionate and caring the reviewer has used. However, some customers have faced issues with store hours, with one disappointed that the Westbrook location is not open past 7 PM or on weekends, which affected emergency situations. Despite this, the staff at another location, including manager Cody and cashier Mary, received praise for their helpfulness, friendliness, and professionalism, even during closing time. Overall, Walgreens staff are recognized for their helpfulness and dedication, though store hours can sometimes be a concern.
Extremely disappointed in Westbrook Walgreens dealing with 11 year old son with extreme flu conditions only to find out not open past 7 PM not open on weekends
May 2026
I visited the Westbrook, CT Walgreens just prior to closing. The staff welcomed me, made me feel important and provided professional service despite the fact that they were closing shortly after my arrival.
June 2025
The Best Managers make the Best Stores earning the Best Reviews. 🫡
