“I went into Verizon over the weekend to bundle my mobile account under our family account. I ended up walking out with a better plan, discounts on an upgraded iphone from 12 to 17 and an easy transfer of data that I usually dread bc the person usually handling doesnt think of all the ways to import data properly. I was terrified of losing photos, emails. My life! Christopher was great. He guided me though the whole process so easily and so efficiently. Incredible experience. Better than an apple store experience!!!!”
“Marcus and Justin were awesome during our visit. They were thorough and helpful throughout the whole experience. All questions were answered clearly and professionally.”
“I had to get an updated phone in order to continue online banking. Daniel was very helpful and had me all fixed up in no time. Very knowledgeable and polite. An altogether pleasant experience.”
11AM - 5PM
572 Main Ave, Norwalk
Electronics
“George was incredibly helpful and patient! He managed multiple customers at once with kindness and support. I really appreciated his problem solving skills. I’m a new Verizon customer and already feel taken care of!”
“Worked with Johnny to upgrade my phone and the service was excellent. He made the process easy and stress-free. I’ve been coming to this Verizon store for almost 17 years and have always had a positive experience.”
“We couldn't figure out how to update my daugther's iPhone. She and I went into the store at 630 on a Saturday. Jack helped us, but it took nearly an hour to get things sorted. The store closed at 7pm but he stayed to get things fixed for her. He went way above and beyond what needed to be done. Thank you, Jack!”
“The gentlemen were very professional and took great care in removing our old appliance and replacing it with the new refrigerator. We are very pleased with the delivery service.”
10AM - 5PM
55 Westport Ave, Norwalk
Electronics
“Called and was told my order was ready for pick up. Arrived and sure enough my order was ready. Friendly staff who quickly verified account and I was out the door with my new phones. Convenient, reliable and worth picking up your product there.”
“I have been coming here for years, and they have always had exactly what i’m looking for, in good quality, for a fair price. Extremely helpful staff as well.”
“I have a complicated issue with my account but shalz went above and beyond to resolve it so their patience and expertise were greatly appreciated I left the store feeling valued as a customer.”
“I had an amazing experience at this T-Mobile store! From the moment I walked in, everyone was friendly, welcoming, and genuinely eager to help. The staff took the time to answer all of my questions, made the entire process smooth, and never made me feel rushed.
A special thank you to the managers, Alberto, Katherine and Manny. Their professionalism, leadership, and commitment to outstanding customer service really stand out. You can tell they care about both their team and their customers, and it creates a great atmosphere in the store.”
“We have been with American Alarm for over 20 years. They have always been profesional and caring. Anytime they come to our home for a service call they are on time and very fast. Thier call center has some wonderful caring people. Great company to deal with.”
11AM - 5PM
70 S Main St, Norwalk
Electronics
“My experience was first rate all the way 5 stars, met a delightful woman named Susana she was very professional-polite-courteous . Everything went smooth from start to finish 1-2-3; she's a keeper.”
“Thank you Donald for all your help! I contacted Verizon customer service multiple times to assist me with previous bills. I needed a detailed bill for pay off purposes, and no one was able to help me. However, all the representatives told me they no longer have access to my Account and are unable to assist me. I went to the Trumbull location at White Plains Road and was told to try this location as they are a corporate location and may be able to assist me. Upon coming to this location, Donald quickly assisted me and solved my problem. I was struggling with this billing issue for a month and it took him less than 5 minutes to provide me a detailed bill. Thank you!!”
“William was so helpful... extremely pleasant and gave me good advice unprompted
Thank you William. I look forward to seeing you next week to recycle my old laptop”
“Bhoowan was so kind and helpful! She went out of her way to help me find the item I was looking for and made the whole experience quick and easy. She had a great attitude and provided excellent customer service. Thank you, Bhoowan!”
“Brought my wife here to get one of those new fangled iPhones. There has been so many I don't know what version it was. Regardless, the employees helped her get the phone she needed. Seemed pretty seamless and easy. Was a pretty painless experience. I am not an iPhone person but was impressed with how easy upgrading my wife's phone was. The employee who helped us even put on the screen protector and case for her. Good stuff. Five out of five stars.”
“When I started my home search a year or so ago, one of my requirements was space for a proper home theater system to watch sporting events and the hundreds of DVDs I have in my collection. So, I reached out to various home theater companies to get a sense of (i) the current technology landscape, and (ii) what kind of setup might be possible in a future home. Thanks to an article on a local blog, one of those companies I came across was Vanish Media.
Although I was impressed by the capabilities stated on their website, I had additional questions about whether their systems would work for my particular needs, so I reached out to Mark for more information. Not only did he promptly answer all of my questions, he also invited me to the showroom to see their systems in person, discuss their capabilities, and help me determine if their systems fit my needs.
After about 10 min in the showroom, I knew a Vanish Media system was exactly what I had been looking for. Not only do the systems look beautiful, but the performance was also unlike anything I had ever seen. I had always imagined that the picture quality with a projector would be mediocre at best, but projector (and screen) technology has come a long way, and the Vanish Media systems can produce a picture quality that far exceeds what you’ll get at your local movie theater.
So, once I had decided that a Vanish Media system would be perfect for my new home, I worked with Mark to customize pretty much every aspect of my system (including the projector model, screen type, cabinet design/color, etc.). Mark kept me up to date throughout the build process, was on hand for the delivery of the system, and handled the installation himself. But Mark’s support didn’t end there. Once the system was installed, Mark was in regular contact to ensure everything was running smoothly and that I didn’t have any additional questions about operating the system.
All in all, it was a great experience working with Mark and I couldn’t be happier with my Vanish Media system. The other day Mark stopped by to check out my final setup and as I was showing off how great a 4K DVD looked on the system, I remarked, “Honestly, with one of these in your house, why would you ever go to a movie theater again?””