Electronics near Westport, CT

“When I started my home search a year or so ago, one of my requirements was space for a proper home theater system to watch sporting events and the hundreds of DVDs I have in my collection. So, I reached out to various home theater companies to get a sense of (i) the current technology landscape, and (ii) what kind of setup might be possible in a future home. Thanks to an article on a local blog, one of those companies I came across was Vanish Media.

Although I was impressed by the capabilities stated on their website, I had additional questions about whether their systems would work for my particular needs, so I reached out to Mark for more information. Not only did he promptly answer all of my questions, he also invited me to the showroom to see their systems in person, discuss their capabilities, and help me determine if their systems fit my needs.

After about 10 min in the showroom, I knew a Vanish Media system was exactly what I had been looking for. Not only do the systems look beautiful, but the performance was also unlike anything I had ever seen. I had always imagined that the picture quality with a projector would be mediocre at best, but projector (and screen) technology has come a long way, and the Vanish Media systems can produce a picture quality that far exceeds what you’ll get at your local movie theater.

So, once I had decided that a Vanish Media system would be perfect for my new home, I worked with Mark to customize pretty much every aspect of my system (including the projector model, screen type, cabinet design/color, etc.). Mark kept me up to date throughout the build process, was on hand for the delivery of the system, and handled the installation himself. But Mark’s support didn’t end there. Once the system was installed, Mark was in regular contact to ensure everything was running smoothly and that I didn’t have any additional questions about operating the system.

All in all, it was a great experience working with Mark and I couldn’t be happier with my Vanish Media system. The other day Mark stopped by to check out my final setup and as I was showing off how great a 4K DVD looked on the system, I remarked, “Honestly, with one of these in your house, why would you ever go to a movie theater again?””

“I went into Verizon over the weekend to bundle my mobile account under our family account. I ended up walking out with a better plan, discounts on an upgraded iphone from 12 to 17 and an easy transfer of data that I usually dread bc the person usually handling doesnt think of all the ways to import data properly. I was terrified of losing photos, emails. My life! Christopher was great. He guided me though the whole process so easily and so efficiently. Incredible experience. Better than an apple store experience!!!!”

“Went in yesterday looking for new appliances. We had Steve as our sales rep. Steve did an awesome job helping us choose the right appliances and answered all of our questions. Although we were not there to purchase a tv he answered all the questions and explained the differences between certain types of TV’s these. In the end we also picked up a TV. Will definitely be back for another TV for a mancave that’s in construction.”

“How do I receive $10 credit? I sent review mote than once.

Too long a wait..needs two employees. One person should not be alone plus for safety sake.”

“Worked with Johnny to upgrade my phone and the service was excellent. He made the process easy and stress-free. I’ve been coming to this Verizon store for almost 17 years and have always had a positive experience.”

“Elizabeth is amazing! Where’s the 10-star button?! She’s sharp, very knowledgeable, kind, personable and a great listener. I went into store with a complex issue & needing a new phone and to change my service plan… she sold me exactly what I needed! She took the time to explain everything to me, answer all of my questions and made the whole experience so positive! No surprise fees. She truly went the extra mile in every aspect. Extraordinary customer service. I am a customer for life. Thank you Elizabeth & Verizon! She should be running the place.”

“We couldn't figure out how to update my daugther's iPhone. She and I went into the store at 630 on a Saturday. Jack helped us, but it took nearly an hour to get things sorted. The store closed at 7pm but he stayed to get things fixed for her. He went way above and beyond what needed to be done. Thank you, Jack!”

“Over 75 years family owned and family run to date. Owners and their sons are always on premises. The sales staff is knowledgeable in all appliances and are encouraged to go to training seasons. Their warehouse staff and delivery teams are fast effective and always meet the client's with smiles amd well wishes. Overall amazing family oriented business who treats their employees as well as the clients as they would their own family.”

“Great store love retro games and the peice beats 50 dollars per game. Bought a PS2, PS3, Game Cube and a bunch of games from here everything works great, keep up.the good work!!”

“We have a business account with 3 phones and an iPad and we can’t afford any downtime and Troy made it quick and seamless and we never skipped a beat, he was true professional”

“I have a complicated issue with my account but shalz went above and beyond to resolve it so their patience and expertise were greatly appreciated I left the store feeling valued as a customer.”

“We have been with American Alarm for over 20 years. They have always been profesional and caring. Anytime they come to our home for a service call they are on time and very fast. Thier call center has some wonderful caring people. Great company to deal with.”

“Walked in with a billing concern, spoke to a great rep who got manager Alberto (I think) involved. In under 15 minutes my issue was fixed. Great store here. Thank you!”

“My experience was first rate all the way 5 stars, met a delightful woman named Susana she was very professional-polite-courteous . Everything went smooth from start to finish 1-2-3; she's a keeper.”

“I had an exceptional experience at Verizon, all thanks to Alex. From the moment I walked in, he was professional, patient, and incredibly knowledgeable. He took the time to truly listen to my concerns, answered all of my questions thoroughly, and made sure I understood every step of the process.

What really stood out was his customer service. He didn’t rush me, he wasn’t pushy, and he genuinely seemed to care about making sure I left satisfied. He went above and beyond to resolve my issue efficiently and made what could have been a stressful visit feel easy and seamless.

It’s rare to find someone who combines expertise with such a positive and welcoming attitude. Alex represents Verizon extremely well, and because of him, I’ll absolutely continue doing business here.

Highly recommend asking for Alex if you visit this location!”

“I usually come into this location but stepped outside of my norm and placed a pickup order because I did not want to lose my coupons. When I got to the Order Pickup desk I was politely informed that I chose the wrong location.
The manager on duty (Bri) was called right away and when she came over she let me explain what was wrong and she empathized with my concern on losing my coupons. She made a call and then came back to me with options to help me get what I needed, not lose my discount and not have to travel to another location.
We ended up spending double than we had originally ordered and Bri truly went above and beyond to explain how the discounts were being adjusted and what my receipt would look like once she was done while ringing us up. She took her time even though they were closing in 15 minutes maybe less. The way she spoke to her staff and other customers was so polite.
In retail it’s a gamble sometimes to get professional responses to customer issues in store but Bri really is a five star manager. I have since placed another pick up order and she greeted me with a smile when I came in because she remembered me!
I wanted to write this review to highlight her and her team that helped me fix my own mistake. Target made the right choice putting her in charge. Anytime I see her I know if anything happens she’s gonna make sure it works out ok.
Thank you Bri for being you! Your personality shines through and your professionalism is a bonus. Target is lucky to have you girl!! ?”

“Amazing customer service from the manager, Zee, all the way to his excellent team including Joseph, Trinity & Tim! This is the BB location you should flock to for all your needs! A+++”

“Staff was very kind, especially Isaac. He was very informative about the Macbook I was thinking of purchasing and how it would help me as a student. Everyone was very communicative and apologetic towards the wait time (it was a very busy day), and overall was very helpful and kind :)”

“The store is clean and the staff is helpful, specifically Monat who was our helper of the day. She answered all our questions and was patient with us (my mom was indecisive a/b 2 particular products). In addition, she gave us great suggestions on what products pair well w/each other whilst giving us examples. Overall, we had a great shopping experience.
Time of visit was around 1 hr after opening”