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“How do I receive $10 credit? I sent review mote than once.
Too long a wait..needs two employees. One person should not be alone plus for safety sake.”
“Elizabeth is amazing! Where’s the 10-star button?! She’s sharp, very knowledgeable, kind, personable and a great listener. I went into store with a complex issue & needing a new phone and to change my service plan… she sold me exactly what I needed! She took the time to explain everything to me, answer all of my questions and made the whole experience so positive! No surprise fees. She truly went the extra mile in every aspect. Extraordinary customer service. I am a customer for life. Thank you Elizabeth & Verizon! She should be running the place.”
“We couldn't figure out how to update my daugther's iPhone. She and I went into the store at 630 on a Saturday. Jack helped us, but it took nearly an hour to get things sorted. The store closed at 7pm but he stayed to get things fixed for her. He went way above and beyond what needed to be done. Thank you, Jack!”
“James the technician was amazing He was able to make the impossible possible. When even my own carrier t mobile basically told me there was Nothing they could do to Help me. But James came through (my phone was completely crushed Buy a car. He was able. To retrieve all important. Documents pictures videos. Thanks again, James. I will be coming back. Hopefully, not with the crush phone this time.”
“I was very pleased with the recent service I received. I originally came to ask a repair question and when given attentive feedback decided to use my upgrade for a new phone.”
“Stephon was very helpful in signing me up for a plan for AT&T. He was even able to save me money off my plan and explained the Black Friday promos they were offering. He answered all of my questions and I asked a-lot. Great customer service all around.”
“I recently switched from your competition (the one with 3 letters). I was greeted by Kareen when I walked in to the store and was impressed from the start. He did not pressure me with any aspect of the sale. He was extremely patient post sale when user error took over for me. He was polite, professional and accommodating and yes patient. I will definitely recommend him and your store.”
“From the moment we walked in the door, Liz and Wendy were incredibly helpful. They were eager to get us the best possible price and we ended up saving a huge amount on our monthly bill. Thanks so much!”
“The guy there replaced my battery and threw on a custom back plate for my phone without charging me extra to do so. Great dude. Will be back if I need anymore phone stuff done.”
“Walked in with a problem with ads popping up everywhere. Thought phone was hacked. CJ took my phone and closed all the permissions that somehow clicked on. Thank you CJ. The store is always willing to help tjise of us not so tech savvy. Much appreciated.”
“Anderson provided excellent customer service. Went there after the online attempts and phone calls didn’t work. He was very helpful and I was able to get everything taken care of in my visit.”
“Great location, amazing customer service, support and the manager there is amazing. Kept aside the PS5 game ? i was looking for that was difficult to find before I arrived to the store for purchase. Thank you!”
Mobile Phone Accessories
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“I went into Verizon over the weekend to bundle my mobile account under our family account. I ended up walking out with a better plan, discounts on an upgraded iphone from 12 to 17 and an easy transfer of data that I usually dread bc the person usually handling doesnt think of all the ways to import data properly. I was terrified of losing photos, emails. My life! Christopher was great. He guided me though the whole process so easily and so efficiently. Incredible experience. Better than an apple store experience!!!!”