Optimum in Westport, CT is a cell phone and internet service store. It provides high-speed internet service and the latest 5G mobile phones. Customers report very positive experiences with the retail specialists, describing them as helpful, polite, patient, and super knowledgeable. The staff offers excellent customer service and in-person support, assisting with exchanges, fixing phones, and explaining new devices. They help with transferring data from old phones and finding the perfect device and plan. The service is described as professional, friendly, competent, and thorough, making visits easy with no wait. The business aims to save customers money on internet, TV, and mobile bills.
It was rather wonderful. Jake Belousov accomplished what no one else has figured out for months. He did it professionally, calmly, respectfully, and with a bit of humor. What a sense of relief.
June 2025
Tori suggested we switch our cell service and we did.
June 2025
I had a very positive experience today with Jake and Tori. No wait. I needed to exchange our box and they assisted me with professionalism, friendliness, and competence.
