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“I just had the most wonderful experience because of Steve (whom I have talked to quite a few times over the last couple of years and always found him to be both professional and kind all at once) earlier this morning (from the Suffield CT Life Storage).
I have been weeks and then days away from my unit being auctioned off and I have really been despairing over the situation I found myself in, that of being unable to pay off what my balance was. Steve worked with me to make it so that I would not lose my storage unit. I had to go over what he said a few times in my mind for it to register this fact.
It is hard to express my gratitude, such an enormous weight has been lifted from me. Anyone who keeps a storage unit has their possessions that they do not want to lose. In my case it is several hundred books from my mom’s and dad’s literature and poetry teaching, they are extremely important to me….
Thank you again Steve, you rock
Mary”
“Rented a Ford Transit 250 van for work while mine has transmission repaired. The rental was clean and we'll maintained. Staff was very helpful and completed the transaction quickly. I would highly recommend them.”
“I had a car rental towed to this location after a lock out and traveled to get back into the car after relocating the car key.Though my vehicle was from an Enterprise Car Rental location, the assistance I received from this location exceeded any help from previous Enterprise locations.The best customer service that I've ever received from Enterprise was from Nick at this location. Nick was incredibly helpful, had a positive attitude, and was so patience even though it technically wasn't his issue to solve (as he is in truck rental and I had a car rental). I appreciated all of his help. I hope his dedication and care is recognized.”
“My husband and I had a great experience at U-Haul because of the great service we received from Lucy! From the beginning, she was kind, helpful, efficient, and knowledgeable. She made the check-in process painless. She even went the extra mile of helping us find our truck. If I owned my own business, I would hire her. U-Haul is fortunate to have such a wonderful employee!Thanks again Lucy for being so kind and efficient!”
“The customer service and efficiently of this Ryder location is amazing!! We desperately need a truck and within hours we picked up. Staff is extremely friendly and very helpful!”
“I have used budget on two occasions. Once is 2019 and again July 2022. I would suggest to make a truck reservation ahead of time because trucks are now rented out more frequently for small business users. Although they didnt have many trucks this time around Liz was more than accommodating to my needs during her hectic day. we has super kind and polite. I would definitely recommend just prepare ahead of time.”
“After having a horrible experience at UHaul on Boston Rd in Springfield Mass, I’m at the Manchester location as they were kind enough to open their bay for a botched Hitch install, very nice staff, wonderful manager and PLEASE GET INSURANCE/ROADSIDE, pay the extra!”
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“Very nice and helpful. It was only my first time being there but I felt like a valued customer. They even gave me a free day with the truck to avoid the rush hour.”