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“Called about getting a vehicle towed and they recommended two other companies that were closer to my home to help save me some money. And still offered to help if I needed it. That is the true sign of a great company.”
“Ace Auto Body in Hartford goes above and beyond! The team not only delivers flawless repair work but also truly fights for their customers, they work directly with the insurance company to ensure you get quality parts and repairs that last. Their honesty, professionalism, and attention to detail are unmatched, and they stand behind everything they do with a solid guarantee. In addition to the quality of their work, the customer service is what sets them apart. Kevin C. was friendly, patient, and took the time to answer all my questions. My car looks brand new, and the entire process was smooth and stress-free. I highly recommend Ace Auto Body, they genuinely care about their customers and the quality of their work!”
7:30AM - 4:30PM
525 Franklin Ave, Hartford
Towing
“The folks at Brookfield couldn't have been nicer or more helpful when I pulled up with my damaged car after been sideswiped by a truck, hours from home, a few weeks ago. I was shaken and exhausted, and they were so reassuring and pleasant, and they quickly got me over to Enterprise to pick up my rental to get me back on my way. Over the following weeks, they were responsive and kind every time I called to check on my car, and the day I finally came to pick it up again, my car looked great and the pickup was super fast and easy. I can't say enough good things about this place. Thank you to Vanessa and everyone at Brookfield for taking car of me and my car!!”
“When I first purchased my vehicle from Mike and Tony’s, I had a great experience. The staff was friendly, and I left feeling confident in my purchase. Unfortunately, a few challenges have come up since then.
Within six months, the car has experienced two breakdowns and is now in need of a new engine. It’s been at the service center for over a month, and I’ve been in contact with Sims (the service manager) and Tony as they continue to review the situation.
While it’s been a frustrating experience being without my vehicle, I’m hopeful that the dealership will stand behind their customer service values and help find a fair resolution.”
8:30AM - 5PM
8 South St, West Hartford
Towing
“Al purchased my car last week & made the transaction so easy & convenient. I have already shared his contact with family & friends -proof of the confidence I experienced. Knowledgeable, professional, generous & personable,
I will not hesitate to call on his service anytime I need help with my newer vehicle.”
8AM - 12PM 1 - 5PM
4 Simon Rd, Enfield
Towing
“Had some work done on my van. They got me in as quick as possible. They are honest, professional and fair. If I am in town and need repairs, I will be going there. The van is doing great. Thanks to all of you.”
“I am extremely pleased with the work Flanders completed on my vehicle. A special part needed to be ordered from overseas as well as an oil change needed to be done. The work was performed very quickly in less than 48 hours and there were no issues after driving 4000 miles within the 2 weeks afterward. Any other service I need and am in the Hartford area, I will be returning to Flanders for future business. Special thanks to Hope, Dennis, and Joe for this positive experience!”
“Great job repairing and putting my rear bumper back together after being hit in a parking garage...looks new. A great local business that communicated well throughout the process.”
“I love this place! Tin is super nice and he gave me so much advice on the best move of my smashed car. He didn’t have to spend time going over my best options, but he chose to because he’s awesome. I highly recommend going here. He’s trustworthy and great to deal with when you’re stressed over your situation. He has a very calming personality so I’m very grateful I got to
Meet him today”
“I have a Prius Prime and it does not have a spare tire. I called AAA and they sent me one of your trucks. I have to tell you that your driver was amazing!! He was so upbeat, kind to me and a family with young children. The little boy was fascinated by the tow truck and Norman showed him how it worked. I wish all employees could be Norman! There would not be any hate in this world with people like him. Thank you Norman!!!”
“Above and beyond service! My check engine light came on before work this morning, they were able to fit me in today AND drove me to work! Got everything fixed up, good communication, and I picked my car up after work. They even filled the air in my tires (not part of the original issue). Super happy and will be using them again for future issues as needed.”
“Got our truck right in and found some concerning issues and repaired everything right away! Very happy with Jay and his crew, plus the truck was Guns beautiful! Thanks”
8:30AM - 4:30PM
99 Meadow St, Hartford
Towing
“AAA dispatch willfully neglected my towing request for 12 hours, and I called Friendly. In 15 minutes, Miguel showed up with his truck and delivered my vehicle to my auto shop. Miguel patiently interacted with the office manager and parallel parked my oversized SUV in a narrow driveway with mind blowing dexterity. When I realized that my car key had fallen out of my pants pocket and was back at my house, Miguel drove me back and then personally delivered the key back to the shop. He said my house was on his way, which was partially true. His patience, courtesy, and helpfulness, however, went well above and beyond even high expectations. I give Friendly and Miguel my highest recommendation.”
7:30AM - 5PM
117 Commerce St, Glastonbury
Towing
“This was my first experience with Heritage Auto Body and I found their service and quality work to be excellent. They are trustworthy, honest and accommodating. I would not hesitate to recommend them to anyone. My thanks to Ed, Angela and their crew.
Sincerely
David Faxon
Glastonbury, CT”
“Century Collision did an awesome job fixing my car after I was rear-ended. They were able to get me in quickly and fixed my car quickly. They're professional and honest. My insurance would only cover the cost of non-OEM parts, but CCC was able to find a dealership that would match the price so I was able to get genuine OEM parts for the price of aftermarket. If you need bodywork done to your vehicle, I'd suggest checking them out.”
“I called AAA for a flatbed tow on Saturday and they sent James from Glastonbury Auto. He was extremely professional and went above and beyond. I needed my car towed out from my garage, and he helped me push it around by hand to get it out. A really nice guy and his help was hugely appreciated.”
“Had a piece of metal which sliced my tire and dropped it off there on a Saturday to get a new tire installed. Got called that it was ready the next Monday. 5 stars for quick service. 1 star for when I got the bike, the person who rode it out of the shop for me pointed out that the mechanic who did it scratched the crap out of my muffler! Going back tomorrow to talk to the owner since he was apparently out when I went to pick up the bike. Will edit review once I get it worked out because otherwise I would have given 5 stars. Everyone was very friendly.
Edit: Brought my bike back to the shop and the got it taken care of free of charge! They even offered to replace my muffler but I told them I just wanted the paint touched up to prevent rust. Will definitely go back there for service in the future.”
“Amazing service! Just had my car towed. Not only did they show up on time and keep in constant communication but the driver was extremely nice! An all around excellent experience.”
Open 24 hours
15 King Spring Rd, Windsor Locks
Towing
“Chuck was awesome when I had a problem with my rental from Budget. He was supposed to help me with a tow and instead got the folks at Budget to bring me a new vehicle!! He went the extra mile for me even though he lost some business in the process. He saved me hours of time and effort. Thank you Chuck!”
“They are now considered my go-to mechanics. Always honest, and if they can't do it, they'll point me to the right place. Honesty is huge when it comes to vehicle maintenance. They could of taken my money and wasted my time on numerous occasions. Honesty goes a long way.”
“These Guys are Great my 2012 Jeep was leaking water and had a broken belt I dropped off car Wednesday am was given an estimate later that am and car was ready to go before 3;00.Fixed right the first time and has been running great I drive alot and have owned many vehicles this was the most positive experience of customer service in a vehicle repair establishment I have ever seen.I would highly recommend this place to anyone in need of car service,Service: Engine repair”
“Jeremy the auto Mechanic at Ranco is the best Mechanic I've ever had. He always gets My Jeep back on the road fast and actually listens and understands My concerns.”
Open 24 hours
174 Hartford Ave, East Granby
Towing
“I cannot rave enough about the service I received! Jesus went above and beyond to help me with my situation and getting my car towed to a repair shop. I am so grateful for their service and the communication. Would recommend to anyone in need of towing services. Thank you again!”
Open 24 hours
917 Center St, Manchester
Towing
“I got into an accident and my car towed to Charlie’s. The tow truck driver that arrived was very kind and helpful. When we went to pick up my belongings everyone we came into contact with was super nice and helpful. I would highly recommend them, they made a nightmare situation a bit easier.”
“Recently got my car towed, but they were able to provide me the steps in getting my car back, and the manager was really nice, and got it back the same day. Thank you!”
“Jim, the owner is a really nice guy. Sadly my car that was towed to this establishment turned out to be totaled, and couldn't be repaired, so this review is solely about my interactions with the people who work there, and they were all very friendly and helpful. If you're ever in an accident and need to get towed and have a choice, have em tow it here. They are very upfront, honest and helpful.”
“Everyone was very nice and patient, had to to stay the night truck was out of service with a broken leaf spring. They made me feel at home let me watch TV and had conversations with the owner. They got done with the difficult job within the next day and was back on the road and they had one the most beautiful bullys I ever seen mechanics were nice and professional great service.”
7:30AM - 5PM
1213 Blue Hills Ave, Bloomfield
Towing
“These guys were extremely quick, thorough, and their service was wonderful. They were very transparent when other issues came up as they were looking at my car. I will definitely use them again and I highly recommend them. My car is in great shape especially compared to how it came in. They even did a little bonus work that they didn't charge for which I really appreciated. That was a nice surprise. Thank you!”
6AM - 10PM
179 Main St, East Hartford
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“O'Neal was awesome! Such a gentleman! He was quick! He was helpful! He was caring! We were blessed to have him as our tow driver. JD company is lucky to have him!”