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“Rene's was an amazing place. The staff is friendly, very accommodating and very helpful. I would never go anywhere else ever again. The staff there are truly wonderful. I will always recommend this place to anyone and everyone looking for a U-haul.”
“I discovered every camper’s worst nightmare — water damage at the front of my trailer. I thought I was being diligent with roof inspections, but clearly I missed a few things. I called Redman’s, and they suggested I bring it in for a closer evaluation.
Rob took the time to thoroughly inspect the camper and plans to pull the nose for a full diagnosis. He was very pleasant, professional, and detailed throughout the process.
While it’s possible that repairing the water damage may cost more than the camper is worth, I want others to learn from my mistake — bring your camper to Redman’s and have it properly serviced and inspected before small issues turn into big ones.”
“Great representatives , Wonderful Service, the prices were perfect for my budget Awesome Communication from staff and the Manger and Supervisor go above and beyond to Make sure u have exactly what u need..
I would highly recommend this store off of meriden rd in waterbury Ct...”
“Tyler is very helpful, great attitude, and awesome customer service! Made the experience a smooth transaction. My business and myself were able to keep going without hesitation thanks to Tylers professionalism!”
“I reserved a trailer online last evening. Showed up this morning and within 30 minutes I was on the road. Very easy, drop off was simple. They even hooked up the trailer and took it off the truck.”
“I've used Penske multiple times and always a great experience. Had to call for roadside assistance to fix an issue with the truck and the mechanic came right out and fixed it while I was busy unloading the truck. Definitely recommend.”
“Shelly-Ann rocks. Somehow, even when there isn't a truck to be found on the whole East Coast, she finds one hiding somewhere and hooks me up. The trucks out of this location are usually very clean, well-maintained and newer models than I am used to with other rental companies. THANK YOU”
“Would recommend this location for this area they are quick to attend to customers not waiting around to get tookin care of its clean ,the vehicles are well kept and the wmoyees are always welcoming n helpful as well as respectful to the customers .”
“Rente a rock hound, picked it up at 7 am. It was ready. Around 1pm it blew an O ring. We called. I walked across the street to do something was gone a total 10 mins. When I walked back, the service guy was already cleaning up. That's fast. Thank you guys”
“This was my first time renting with Penske. My experience was great. Kim at the Waterbury, CT location provides amazing customer service. She's kind, friendly, and very helpful. We had an issue with our truck, and she made it right! Thanks again Kim!”
8:30AM - 4:30PM
120 Terryville Rd, Bristol
Truck Rentals
“Our company's go-to U-Haul dealer for all our needs - always come through for us, always have the vehicles they commit to us on the phone, never any errors, and always very courteous.”
“Yesterday I was driving a U-Haul trailer from Massachusetts to Virginia, and the trailer lights went out. we stopped at U-Haul Waterbury Downtown, and the young lady behind the desk stopped what she was doing and helped us assess the problem. They don’t work on trailers at this location, so she then directed me to the U-Haul in Naugatuck where they may be able to help me. They did; and I’m appreciative of her assistance in assessing and assisting with the situation.”
“I needed a trailer hitch with wiring installed on my wife's Bronco Sport, and it was a GREAT experience at U-Haul of Waterbury.
Every single person I interacted with -- from the woman who took my call and made my appointment, to the folks who were at the counter at check in, to Matt who did the actual install -- were all A+. He's fantastic and did a solid job on the hitch. His choice of music while working is also great. =) (I waited on their comfy couch and could faintly hear through the wall).
There are not many places where every person is genuinely friendly and kind.
The location itself is in a good spot, and there is a generous amount of trucks and trailers to rent (which I've done once from this location in the past -- great experience there, too).
There is a TON of helpful things available for purchase inside -- from boxes of all sizes and styles, to packing material, hand trucks, various trailer hitch accessories, etc.
I highly recommend this location if you need a hitch installed, or if you need to rent a truck or trailer.”
7AM - 7PM
10 New Britain Ave, Plainville
Truck Rentals
“We’ve rented several trucks in the past few months to help with a variety of events and this U-Haul has been perfect! Trucks always available, clean and well-functioning, and courteous staff. In particular, Kaleb has helped us with most of our rentals and he has consistently been kind and incredibly helpful! Highly recommend!”
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“Rene always took great care of me for washouts. Such a great guy. Rene if you read this, I wish you and your family all the best, health and happiness, God bless you sir.”