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“Shelly-Ann rocks. Somehow, even when there isn't a truck to be found on the whole East Coast, she finds one hiding somewhere and hooks me up. The trucks out of this location are usually very clean, well-maintained and newer models than I am used to with other rental companies. THANK YOU”
“This was my first time renting with Penske. My experience was great. Kim at the Waterbury, CT location provides amazing customer service. She's kind, friendly, and very helpful. We had an issue with our truck, and she made it right! Thanks again Kim!”
“Yes the all the gentleman where very nice especially the manager they went above and beyond to explain my different options it was a difficult move from waterbury CT to augusta Ga and they made that part of my move easy very compasionate and undrrstanding the one female ... though that works there & awnser the phone needs to work on her customer service especially over the phone very rude”
“Woman I worked with was excellent at pick up and drop off. She was professional, knowledgeable, helpful and friendly. Truck was spotless and I will definately recommend UHaul, Bank St, Waterbury to anyone! Don't change a thing.”
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“Great representatives , Wonderful Service, the prices were perfect for my budget Awesome Communication from staff and the Manger and Supervisor go above and beyond to Make sure u have exactly what u need..
I would highly recommend this store off of meriden rd in waterbury Ct...”