8:30AM - 4:30PM
120 Terryville Rd, Bristol“Great staff. The older man was amazing he was so helpful And went out of his way to make us happy. I will always go back to Redmans and I will always be grateful. The trucks were clean and good prices. They weren't mad that I was a day late returning the van it's like working with someone who cares and truly wants to help. They offer hand trucks and boxes and any way to help with stuff you need for a move. No hassle with credit cards or showing bills. It's very easy to rent. They even let me park my truck there so I could move easier with less hassle for me. Will def come back”
“Rene's was an amazing place. The staff is friendly, very accommodating and very helpful. I would never go anywhere else ever again. The staff there are truly wonderful. I will always recommend this place to anyone and everyone looking for a U-haul.”
7:30AM - 5PM
184 Kukas Ln, Waterbury“I had a great experience here for my first time renting a truck. I had to wait a bit for my truck to come back in from service, but the manager took care of everything. Highly recommend them if you need a van.”
7:30AM - 4:30PM
346 East Street, CT-10, Plainville“Liz was the best!! I called as I was so desperate to get a box truck after looking in the dmv area and could't locate one something told me to call her location and when I told her I was in desperate boy she got to work the very same day and she was able to create a business account and willing to find me a truck. She's the best.”
“Relocating across country is a very stressful process. Working with Carol at the office in Plainville made my overall expierence a positive one. She was wonderful to work with and I HIGHLY recommend renting through Penske in Plainville and working with Carol!”
“(Translated by Google) I'm a driver, I'll be honest, I'm the first time in this facility I'm in a very good attitude the staff is very I advise everyone to come in Thank you very quickly works very politely talks I'll send you a photo I had Emir jeans and Amin in an hour they fixed everything for me I'll give you a photo and I'll leave the evidence, I can't say for sure Google will translate or not(Original)Я драйвера я скажу честно я первый раз в этом объекте нахожусь очень хорошее отношение персонал очень я всем советую чтобы зайти спасибо очень быстро работает очень вежливо разговаривает я вам фотографию отправлю у меня эмир джинсы был и Амине за час они все мне исправили я вам фотографию и доказательства оставлю я точно не могу сказать Google будет перевести или нет”
9:30AM - 2:30PM
401 McMahon Dr, Thomaston“Easy in and out! Pick-up/drop-off was after office hours, reservation, and the entire process was done through the U-haul App.This locations has a lot of signage to guide you as well!The only thing I had struggled with - as of August 2023 - the key box #1 lock was stuck (first opened only for about quarter of an inch), took about 5-7 minutes to get it to fully open and obtain the key.”
“Yesterday I was driving a U-Haul trailer from Massachusetts to Virginia, and the trailer lights went out. we stopped at U-Haul Waterbury Downtown, and the young lady behind the desk stopped what she was doing and helped us assess the problem. They don’t work on trailers at this location, so she then directed me to the U-Haul in Naugatuck where they may be able to help me. They did; and I’m appreciative of her assistance in assessing and assisting with the situation.”
10AM - 6:30PM
616 Wolcott Rd, Wolcott“Rene's was an amazing place. The staff is friendly, very accommodating and very helpful. I would never go anywhere else ever again. The staff there are truly wonderful. I will always recommend this place to anyone and everyone looking for a U-haul.”
“Better if you reserve it waiting on the line they make you wait then when you bring the truck back it's like you have to do a survey just to bring the truck back”
“Shelly-Ann rocks. Somehow, even when there isn't a truck to be found on the whole East Coast, she finds one hiding somewhere and hooks me up. The trucks out of this location are usually very clean, well-maintained and newer models than I am used to with other rental companies. THANK YOU”
“Rente a rock hound, picked it up at 7 am. It was ready. Around 1pm it blew an O ring. We called. I walked across the street to do something was gone a total 10 mins. When I walked back, the service guy was already cleaning up. That's fast. Thank you guys”
“I didn't expect to give them a 5 star, but their truck stopped on our hilly street and delivered them on our long gravel driveway and picked them up. Without getting wordy, the uboxes were stored for 6 months and the contents were dry and undamaged when we unloaded them 1800 miles later. No issues whatsoever.....I hope future moves go this well. Shipping price was as quoted...Thanks UHaul.......Andy”
7AM - 7PM
311 W Main St, Meriden“It worked out perfect for what I needed it for. Reasonable considering how much and where we were hauling. Service was very friendly and respectful. Explained everything to us. The only thing that was a bit unclear was the drop off process but my sister and myself managed to figure it out just fine. All in all, I'd recommend if you're in a pinch and home depot is sold out.”
8AM - 4:30PM
375 Thomaston Ave, Waterbury“I just rented a truck from this location. Despite the negative reviews, I honestly found the staff professional and helpful.I definitely recommend this location, especially if you are looking for the 17' or 20' truck, this is the only location where you can find them.Happy moving ✌️”
7AM - 7PM
10 New Britain Ave, Plainville“Today I observed an incident that speaks to the caliber of people working at Plainville UHaul. There was a customer who had an unreasonable request for a cash refund. He was relentless! He continued to badger her and he wouldn't leave. I've worked with the public for over 50 years, and I don't know how I would have handled it. I felt bad for the 3 people at the front end who were trying to help other customers, and I also noticed a camaraderie among them as they supported each other. The young man who waited on me continued, unfazed, smiling, knowledgeable, and polite.Who wants to move? No one I know. Let's try to be kinder out there to the people who are charged with enforcing rules they didn't create. Nice job, Plainville!”
6AM - 11PM
1123 Meriden-Waterbury Turnpike, Plantsville
“Our company's go-to U-Haul dealer for all our needs - always come through for us, always have the vehicles they commit to us on the phone, never any errors, and always very courteous.”