AgFed Credit Union has been serving its members since 2001, offering low rates on loans and competitive rates on deposits. Many long-term members praise the helpful, friendly, and knowledgeable staff who provide excellent customer service. Despite some negative reviews regarding the website and online banking experience, several members find it easy to navigate and appreciate the security measures in place. Some users have expressed frustration with customer service accessibility and website navigation, citing long wait times for support. However, recent conversations with management have indicated that improvements are being made, particularly in response to security updates. Members appreciate the support available for their banking needs, and the addition of features like Zelle could enhance convenience. Overall, AgFed Credit Union is recognized for its commitment to member satisfaction and competitive financial products, making it a solid choice for those seeking a reliable credit union.
Agfed always follows up on any call or emails when I have questions about my account im very happy with agfeds service
February 2026
Been a member for over 25 years and always get great service in person, on-line, or over the phone. All representatives i have come in contact with were very professional, and helpful.
December 2023
Very disappointed in the discontinuance of the Holiday Loan Program. It meant a lot for many struggling families, and no explanation was given when I inquired further. None at all. This was transparently cruel and inconsiderate.Otherwise, customer service is excellent.
