The AT&T Store in Washington offers a wide range of products and services to keep customers connected. They carry the latest phones, tablets, smartwatches, and other connected devices from top brands. Customers can find flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G access. Reviewers praise the knowledgeable and helpful staff at this AT&T location. Employees like Namon, Eric, and Joshua provided excellent customer service, taking the time to explain all available options and ensure customers found the right solutions for their needs. Whether upgrading devices, replacing a lost phone, or just needing a rare phone charger, the staff went above and beyond to assist. Many customers expressed gratitude for the personable and patient assistance they received, even when dealing with complex issues. The store was described as having a great team that makes everyone feel welcome, even when they couldn't immediately resolve a customer's problem. Overall, the AT&T Store in Washington receives high marks for its selection, service, and commitment to supporting the connectivity needs of the local community.
Kassim was super helpful and took his time to thoroughly explain to me my billing questions, my phone trade in and even re-sync'd my watch for me. He was very polite, professional and friendly to work with!
October 2024
Great team and services. Even though they were not able to help me with the sim card, they have been great in making anyone feel welcome and even provide alternative solutions.
September 2024
Kassim is professional. The best AT&T associate ever.