Bridal Shops in Washington, DC

“My son was arriving from NYC, and he needed a tuxedo urgently. Despite a train delay, Ed went above and beyond to help us. He provided top-notch service, ensuring my son looked incredible in a perfectly fitted tuxedo, all in about 1.5 hours! My son left the store looking amazing, even with the proper tuxedo shoes! Returning the next day to drop it off was easy and hassle-free. Fantastic service—couldn’t be happier with the experience!”

“Gracey at Lovely Bride is the best and helped me find the perfect dress for me. She was extremely supportive, had great energy, and she was patient with me when I changed my mind about styles. The dress I wanted they didn’t have in the DC store so Gracey arranged for the dress to be loaned in from the New York store which I tried on and loved and bought that day. I recommend Gracey and Lovely Bride!”

“I had a great experience at Nazemi Bridal. Tannaz and her staff are very friendly and professional. She put a lot of time listening to my concerns, giving ideas and suggesting improvements. I have a very delicate gown so the precision of the work was very important. Couldn’t be happier with the results! You’ll get great customer service and work done at this place!”

“Jas is absolutely one of a kind. I have nothing but wonderful things to say about my wedding dress experience so far. She has made me feel so comfortable and confident every time I come in for my dress fitting. I have no doubt that my wedding dress will be everything I have dreamed of because of Jas. Highly recommend!!!”

“Just when I thought my wedding dress couldn't be any more perfect! The green and blue team did their magic!! Couldn't be more thankful for making my wedding dress fit perfectly! And their new space is so nice!!”

“I tried on wedding dresses with Joh Ná and she was fantastic. She really made my experience fun - she was super down to earth, funny, and extremely knowledgeable about everything. Highly recommend her if you’re looking for dresses!!”

“Exceptional Service from Jennifer - Feedback on Return Policy

I wanted to take a moment to share my recent experience at Anthropologie, particularly highlighting the outstanding service I received from Jennifer, located in Georgetown.

After a disappointing experience at the Bethesda and Fairfax locations, where staff refused to assist me with returning a lilac taper candle set of 2 without a receipt, I was feeling quite frustrated. Despite explaining that I had purchased the item from the Georgetown location just a week prior and requesting that they call for my receipt number, I was met with resistance and no resolution.

However, when I returned to the Georgetown store, Jennifer went above and beyond to help me. She not only located my receipt but also confirmed that the other locations had the capability to retrieve receipt numbers from their store. While she mentioned it would take some extra time, it was reassuring to know that a solution was possible.

Jennifer's exceptional customer service made a significant difference in my experience. She was friendly, patient, and truly exemplified what excellent customer care should be. I genuinely appreciate her efforts and will remember the positive interactions I had with her - I think it would add value to Anthropologie if all staff was trained by Jennifer.

In addition to recognizing Jennifer's exemplary service, I would like to suggest that Anthropologie consider updating its return policy. A 30 day return window for customers without receipts would be more accommodating, especially when it's clear that the product has not been used. Additionally, implementing a system for customers to select receipt emails or texts upon purchase, particularly for transactions involving gift cards, would be a helpful improvement. This would prevent situations like mine, where my gift card was discarded after use.

Thank you for taking the time to read my feedback. I hope it can contribute to enhancing the customer experience at Anthropologie.

Best regards,
Ms. Price”

“I had the most amazing experience with Grace and Samantha. Carine’s Bridal was my first appointment of the day, and while I didn’t end up getting my dress there, I almost didn't give my second fitting a fair shot because the experience Grace and Samantha provided was leaps and bound above the competition. Ultimately, my choice came down to cost, but I can’t say enough about the incredible experience I had. Everything about it was perfect, from the decor to the atmosphere, to the dress selection, and of course, the people. I highly recommend Carine’s for every bride in the DMV!”

“Thank you to Karlynda who helped us place our order for bridesmaids dresses remotely/virtually and with expedited shipping for our wedding timeline! She was incredibly helpful and responsive. Thank you!”