“I got my dress and veil at lovely bride and had a great experience. All the associates were kind and super helpful. My only criticism is that it is NOT handicap accessible. This meant my parents were not able to come with me to find and see my dress. To access the store you need to be able to go up an entire flight of stairs.”
“I’ve had such a wonderful experience with Jas finding my wedding dress! Her attention to detail and care for her work is evident from the first time you walk into her store. I cannot recommend coming here enough!”
“I had a wonderful experience at this bridal store! The staff were friendly, helpful, and made the whole process easy and enjoyable. I found my perfect dress and highly recommend this store to everyone!”
“I’m so glad I found Green and Blue Studio for my wedding dress alterations! I was super nervous in finding someone to trust, but my experience was absolutely wonderful. They allowed me to try different types of bustles to pick the perfect one and fit the top of my dress perfectly! It was also a lovely and clean space putting me perfectly at ease.”
“I tried on wedding dresses with Joh Ná and she was fantastic. She really made my experience fun - she was super down to earth, funny, and extremely knowledgeable about everything. Highly recommend her if you’re looking for dresses!!”
“Exceptional Service from Jennifer - Feedback on Return Policy
I wanted to take a moment to share my recent experience at Anthropologie, particularly highlighting the outstanding service I received from Jennifer, located in Georgetown.
After a disappointing experience at the Bethesda and Fairfax locations, where staff refused to assist me with returning a lilac taper candle set of 2 without a receipt, I was feeling quite frustrated. Despite explaining that I had purchased the item from the Georgetown location just a week prior and requesting that they call for my receipt number, I was met with resistance and no resolution.
However, when I returned to the Georgetown store, Jennifer went above and beyond to help me. She not only located my receipt but also confirmed that the other locations had the capability to retrieve receipt numbers from their store. While she mentioned it would take some extra time, it was reassuring to know that a solution was possible.
Jennifer's exceptional customer service made a significant difference in my experience. She was friendly, patient, and truly exemplified what excellent customer care should be. I genuinely appreciate her efforts and will remember the positive interactions I had with her - I think it would add value to Anthropologie if all staff was trained by Jennifer.
In addition to recognizing Jennifer's exemplary service, I would like to suggest that Anthropologie consider updating its return policy. A 30 day return window for customers without receipts would be more accommodating, especially when it's clear that the product has not been used. Additionally, implementing a system for customers to select receipt emails or texts upon purchase, particularly for transactions involving gift cards, would be a helpful improvement. This would prevent situations like mine, where my gift card was discarded after use.
Thank you for taking the time to read my feedback. I hope it can contribute to enhancing the customer experience at Anthropologie.
Best regards,
Ms. Price”
“Grace at Carine's Bridal was incredible to work with—she was kind, knowledgeable, and made me feel so comfortable throughout the entire process. She always knew exactly what to say! I absolutely loved my dress and am so grateful for her guidance in helping me make my decision.”
“I searched for a classic bridesmaid dress for my girls and Bella Bridesmaids absolutely delivered that. From SO MANY selections, I would find it hard to not find a dress you liked. I had bridesmaids all down the east coast, and with the multiple locations, the DC store made it possible so my bridesmaids could order and pick up at the location nearest them.
My in person appointment was wonderful! Our consultant let my girls try on as many styles as they wanted and we never felt the pressure to get something that they did not love.
Overall, they were super professional, kind, and knowledgeable about their dresses.”
“Ed over at Anthony's Tuxedo will take care of you 100%.
I had an abysmal experience using Generation Tux for my nephew's black tie wedding. Suit arrived laughably too large and the quality was garbage, even for a rental tux. I cancelled the order, got a refund, and walked immediately over to Anthony's Tuxedo.
Unlike Gen Tux, Anthony's has actual clothing items to try on in store. Ed took my meaurements, gave me two sizes to try on based on that, and guided me on which size looked best. I don't think I'll personally need it, but Ed also mentioned he works with a tailor nearby to get minor alterations done to pants if need be.
Anthony's Tuxedo saved me A LOT of frustration and headache. Ed saved the day.”