Crate & Barrel in Washington, DC offers a wide selection of modern home furnishings and decor, including furniture, housewares, cooking utensils, lighting, rugs, and dinnerware sets. The store emphasizes high-quality products and strives to help customers love how they live in the moments that matter. Shoppers appreciate the beautifully curated store environment and the friendly, helpful staff who make the shopping experience seamless. Numerous reviews highlight exceptional customer service from associates known for being kind, attentive, and accommodating. Sales assistants often go above and beyond to assist with custom orders, making the process easy and enjoyable. The store also provides additional services such as free interior design consultations, curbside pickup, home delivery, and buy online, pick up in store, to enhance convenience. Even in cases involving returns, staff demonstrate flexibility and understanding, reinforcing a customer-centric approach. Parking is generally easy, and many visitors mention feeling confident and satisfied with their purchases and overall shopping experience. Whether shopping for gifts or personal items, customers find Crate & Barrel to be a reliable destination for quality home goods combined with outstanding service.
The store was beautifully curated and the customer service was amazing! Everyone was incredibly kind and helpful during my visit, especially Jonathan and Karina. Would definitely come back to this location.
April 2025
Sheryl was incredibly warm and helpful! She made our registry operation seemless and fun. Really nice location too:)
April 2025
Came in to buy a graduation gift. A very kind employee helped me choose and wrapped it up for me.
